Source: https://tendernation.io/opportunities/01a13bc1-a018-712f-8e98-039f14d0afe1/translation-and-interpretation-services

pending GB open procedure Suitable for SMEs

# Translation and Interpretation Services

[NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)](https://tendernation.io/buyers/nhs-wales-shared-services-partnership-procurement-services-hosted-by-velindre-university-nhs-trust)

Estimated value

£850,000

Published

20 Aug 2025

Deadline

Rolling deadline

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Cardiff and Vale University Health Board (CAVUHB) is seeking to engage with suppliers ahead of a planned procurement exercise for the provision of multi-language translation and interpretation services, operating 24 hours a day, 7 days a week.

The Health Board currently utilises the Wales Interpretation and Translation Service (WITS) under a collaborative public sector contract. However, due to increased demand and evolving service needs, the Health Board intends to explore alternative and innovative service delivery models that ensure value for money, flexibility, and high-quality patient-centred care.

We are particularly interested in engaging with suppliers who can offer:

- 24/7 availability across all modalities (face-to-face, telephone, video, BSL, and written translation)
- Digital delivery platforms with real-time scheduling and feedback
- Computer-Assisted Translation (CAT) and Machine Translation (MT) capabilities
- AI-powered translation tools for non-clinical communications
- Flexible pricing structures, including tiered or prorated billing for short-duration appointments
- Transparent subcontracting arrangements and robust quality assurance mechanisms

This Notice is issued to invite expressions of interest and facilitate pre-market engagement sessions to assess supplier readiness, innovation, and alignment with NHS standards and GDPR compliance.

Interested suppliers are encouraged to register their interest and provide a brief overview of their capabilities, including:

- Service coverage and operational hours
- Technology integration and innovation
- Experience in public sector or healthcare settings
- Quality assurance and performance monitoring frameworks

Deadline for expressions of interest: 5th September 2025

Contact for submissions and queries:

- Lowri Crossman, Procurement Business Officer
- Lily Prance, Procurement Business Manager

This notice does not constitute a call for competition but aims to inform the market of a potential future procurement and gather insights to shape the specification and approach.

Read full description

## CPV classification

Translation services

Source

Find a Tender (UK) · Notice ocds-h6vhtk-058af5-2025-08-20T09:55:32+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-058af5-2025-08-20T09:55:32+01:00)

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