Source: https://tendernation.io/opportunities/01a13bc1-4764-7389-a43a-0e2d226ce4a8/civils-maintenance-manual-authoring-for-midland-metro-limited-mml-expression

pending GB open procedure Suitable for SMEs

# Civils Maintenance Manual Authoring for Midland Metro Limited (MML)- Expression of Interest (EOI)

[West Midlands Combined Authority](https://tendernation.io/buyers/west-midlands-combined-authority)

Estimated value

Not stated

Published

14 Aug 2025

Deadline

Rolling deadline

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Below-threshold contract

    Buyers cannot shortlist bidders on suitability before tenders are in, so everyone gets to submit a bid (except some larger works contracts).

    [Procurement Act 2023, section 85](https://www.legislation.gov.uk/ukpga/2023/54/section/85)
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

### Civils Maintenance Manual Authoring

Midland Metro Limited (MML) is seeking expressions of interest from suitably qualified and experienced suppliers to support the development of a new Civils Maintenance Manual for our internal maintenance team.

We currently operate with a legacy manual that is significantly outdated and lacking in structure, clarity, and usability. We are therefore looking for a supplier who can work closely with our in-house civils maintenance personnel to review existing practices, shadow operational activities, and translate these into a structured, practical and professional maintenance manual.

### Scope of Work

The appointed supplier will be expected to:

Shadow members of the civils maintenance team to understand core tasks and methods of work.

Translate operational knowledge into clearly defined maintenance job cards, each including:

### Task description

Tools and equipment

### Safety precautions

Visual references or diagrams (where appropriate)

### Estimated durations or resource requirements

Develop a maintenance frequency matrix (star chart) identifying what tasks are carried out, and at what frequency (daily, weekly, monthly, annually, etc.).

Include relevant generic safety guidance aligned to the team’s use of plant and machinery.

Consult with the team to identify any new work activities or job types not previously documented and include these within the scope.

Provide iterations of the manual for team review and feedback, refining content accordingly.

Format the final document using a standardised template (to be provided by MML) to align with other maintenance manuals used across the organisation.

Offer, where possible, recommendations on best practice and additional resources that can support future training or safe system of work improvements.

### Timescales

The final approved manual must be delivered no later than March 2026 (This is a key requirement of the work).

MML is seeking a supplier who can commence this work swiftly and progress at pace.

### Supplier Requirements

Interested parties should be able to demonstrate:

Experience developing technical or operational maintenance documentation, preferably in an engineering, transport, or infrastructure environment.

Ability to engage with and shadow operational teams effectively.

Strong technical writing and document formatting skills.

Knowledge of maintenance best practice and safety in civil or infrastructure environments.

Please can you submit your interest by emailing the following contact by no later than the Friday 12th September 2025 12 noon.

Abdirahman Abdullahi – MML Procurement and Contracts Officer

Email: 

Read full description

## CPV classification

Civil engineering consultancy services Civil engineering support services Transport systems consultancy services Railway engineering services Infrastructure works consultancy services Structural engineering consultancy services Building consultancy services Building services consultancy services Construction-related services Systems consultancy services

Source

Find a Tender (UK) · Notice ocds-h6vhtk-058873-2025-08-14T18:10:25+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-058873-2025-08-14T18:10:25+01:00)

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