Source: https://tendernation.io/opportunities/01a13bc1-03ca-7267-ae09-28635c73fca6/assistive-technology-alarms-and-peripherals

awarded GB open procedure Suitable for SMEs

# Assistive Technology, Alarms and Peripherals

[Nottingham City Council](https://tendernation.io/buyers/nottingham-city-council)

Pays 59% within 30 days

Estimated value

£1,400,000

Published

11 Nov 2025

Deadline

Closed

3 Sept 2025

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Sets up a framework

    Winning a place does not guarantee work: contracts are awarded later as call-offs, and the list usually stays closed for years.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

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## About this tender

Nottingham on Call (NoC) is part of Nottingham City Council Housing Services. NoC provides an alarm response service for predominantly older and/or disabled people, including:

- Residents in NCC independent living (sheltered) accommodation
- Residents of other housing organisations' sheltered housing
- Private customers in Nottingham and the Greater Nottingham area

NoC employs 49 FTE staff, based at NCH's Harvey Road site in Bilborough, and provides a complete installation, call monitoring, maintenance and repair and mobile response service, 24 hours a day, 365 days a year. The service utilises a digital-ready Answerlink operating system and is ready to and to take advantage of the opportunities that digital transformation presents.

Approximately 5,200 of the connections that NoC monitors are via dispersed care alarms, approximately 3,600 of which are digital and 1,600 are analogue. Nottingham on Call continues to seek to expand its operation within the Greater Nottingham and East Midlands locality.

Nottingham City Council Housing Services is seeking to procure replacement digital care alarms and associated peripherals to enable the Nottingham on Call (NoC) service to continue to provide an effective and quality service to its customers ahead of the 2027 PSTN switch off. The service has made over 70% progress towards the digital replacement programme and is looking to partner with a single supplier to complete this process to ensure that best value is achieved. The NoC service is currently seeking to expand its service offer to take advantage of the opportunities that digital connections bring. This includes both mobile care solutions and the ability to provide proactive care through data monitoring. This tender is concerned with the provision of digital alarms to continue our replacement care alarm programme as well as providing a mobile alarm offer.

Read full description

## CPV classification

Burglar and fire alarms Radio, television, communication, telecommunication and related equipment Medical equipments, pharmaceuticals and personal care products Maintenance and repair of information technology equipment

Source

Find a Tender (UK) · Notice ocds-h6vhtk-0582e6-2025-11-11T13:52:10Z

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-0582e6-2025-11-11T13:52:10Z)

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