Source: https://tendernation.io/opportunities/01a13bc0-eadd-7170-a08e-170255559723/transparency-notice-for-green-deal-ombudsman-investigation-service-ois

awarded GB direct award procedure Suitable for SMEs

# Transparency Notice for Green Deal Ombudsman Investigation Service (OIS)

[Department for Energy Security & Net Zero](https://tendernation.io/buyers/department-for-energy-security-net-zero)

Open field

Estimated value

Not stated

Published

17 Dec 2025

Deadline

Rolling deadline

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

The procurement is for an ongoing requirement under the Green Deal Framework Regulations

(Disclosure, Acknowledgement, Redress etc) Regulations 2012 (the ‘Framework Regulations’) place a

duty on the Secretary of State to have a GD Ombudsman Scheme in operation. The GD Ombudsman

Service will investigate and consider cases relating to complaints relating to alleged breaches of the

Framework Regulations. It is one of the first routes of complaint resolution for customers where their

complaint has not been satisfactorily resolved by the initial parties involved and is an important step in

DESNZ's ability to apply sanctions

Source

Find a Tender (UK) · Notice ocds-h6vhtk-058563-2025-12-17T11:48:44Z

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-058563-2025-12-17T11:48:44Z)

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