Source: https://tendernation.io/opportunities/01a13bbf-d064-7257-a716-8d4d99981f6a/software-support-maintenance-for-sunrise-itsm awarded GB direct award procedure # Software Support & Maintenance for Sunrise ITSM [Police and Crime Commissioner for Lincolnshire](https://tendernation.io/buyers/police-and-crime-commissioner-for-lincolnshire) Estimated value Not stated Published 23 Jul 2025 Deadline Rolling deadline ## About this tender The Force has utilized the Sunrise system for the past five years, following the novation of a five-year contract originally held by G4S. Recently, the Force commissioned a Mazars audit focused on Asset Management and is currently awaiting the final recommendations report. Historically, the Asset Management functionality within Sunrise has been underutilized. Following consultation with key stakeholders, it was agreed that the most pragmatic approach at this time is to enter into a one-year extension with the current supplier. This interim arrangement will provide the necessary time to evaluate the Force's long-term strategic direction regarding IT service management and asset tracking solutions. Continuing with Sunrise in the short term ensures uninterrupted delivery of the Service Desk function, avoiding the disruption and resource demands associated with implementing a new system and conducting widespread training. In light of these considerations, DaDD seeks approval for this exception request Source Find a Tender (UK) · Notice ocds-h6vhtk-056449-2025-07-23T08:20:05+01:00 [View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-056449-2025-07-23T08:20:05+01:00) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Police and Crime Commissioner for Lincolnshire: past awards and live tenders](https://tendernation.io/buyers/police-and-crime-commissioner-for-lincolnshire) ## More tenders like this [Bannister Sports Centre Athletic Track Soft Market Testing Exercise · Harrow Council · 38 days left · 26 Nov 2026](https://tendernation.io/opportunities/01a1540d-d9e4-71cb-ad57-1603e9042fec/bannister-sports-centre-athletic-track-soft-market-testing-exercise) [Hendon Library: School Libraries and Resources Service (SLRS) refit 2026/27 · London Borough of Barnet · 28 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a154e4-41d4-73a3-9712-1003545b8a8c/hendon-library-school-libraries-and-resources-service-slrs-refit-202627) [Supply and Delivery of Grounds Machinery · Northern Ireland Housing Executive · 28 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a154e4-43e1-7009-9f7c-436fa2a91825/supply-and-delivery-of-grounds-machinery) [Pest Control Services Concession 2027-30 (FH2610191) · The District Council of Folkestone and Hythe · 29 days left · 17 Nov 2026](https://tendernation.io/opportunities/01a154e4-44f9-7309-afae-daba3a678a46/pest-control-services-concession-2027-30-fh2610191) [NCC1999 NE Rural Growth Programme Evaluation · Northumberland County Council · 22 days left · 10 Nov 2026](https://tendernation.io/opportunities/01a154e4-464d-73d3-9c3e-e81aa703d9f0/ncc1999-ne-rural-growth-programme-evaluation) [SONI090 – Client-Side Advisor · SONI Ltd · 32 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a154e4-4736-72ba-9b73-0e325c4a96e5/soni090-client-side-advisor)