Source: https://tendernation.io/opportunities/01a13bbc-d13e-70db-a241-b804e9bbad93/provision-of-a-command-dispatch-system-cad-2025 closed GB open procedure Suitable for SMEs # Provision of a Command Dispatch System (CAD) 2025 [South Central Ambulance Service NHS Foundation Trust](https://tendernation.io/buyers/south-central-ambulance-service-nhs-foundation-trust) Estimated value £11,520,000 Published 6 Jun 2025 Deadline Closed 31 Jul 2025 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Buyer says suitable for VCSEs The buyer ticked “suitable for voluntary, community and social enterprises” on the notice. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender A Computer-Aided Dispatch (CAD) System for South Central Ambulance Service and Isle of Wight Ambulance Service 999 Operations. The 999 Computer-Aided Dispatch system (999 CAD) is a software solution, which has links to a range of other healthcare systems, that manages the receipt of calls for urgent care from members of the public who dial 999, through triage to a suitable outcome, such as attendance by ambulance. South Central Ambulance Service Foundation Trust is looking to procure a Commercial Off The Shelf (COTS) Computer-Aided Dispatch (CAD) system for its 999 operations. The system will also be used by the Isle of Wight Ambulance Service, as a service recipient. The aim of the procurement is to: o Procure a comprehensive and intuitive system that allows users to easily input and access information and carry out their functions effectively e.g.:  record patient details  progress the triage pathways of a call  ensure that, where relevant, a resource can be dispatched to the location provided by the caller  and enable effective audits and investigations via a full audit trail and easy-to-access historical information. o Ensure continuing integration with other services and systems provided and used by the Authority e.g.  transfers of callers and records to and from NHS 111  clinical applications used by front line 999 crews for patient treatment.  Ordnance Survey (OS), Terrafix, Personal Demographic Service (PDS) etc. The Contracting Authority proposes to enter into Contract(s) for a maximum period of 12 Years with the successful Tenderer(s). The initial contract term shall be 6 years with the potential for three, 2 year Contract extension periods by election of the Contracting Authority, on such notice and for such periods as is specified by the Contract. The Authority are hosting a virtual Tender Launch Presentation at 12:00 to 13:30 on Friday 20th June 2025 via MS Teams. Please email to confirm your attendance and for the MSTeams invite. . Read full description ## CPV classification Software package and information systems License management software package Ambulance services Source Find a Tender (UK) · Notice ocds-h6vhtk-0544c9-2025-06-06T16:48:15+01:00 [View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-0544c9-2025-06-06T16:48:15+01:00) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. 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