Source: https://tendernation.io/opportunities/01a13bbc-c747-72eb-b07d-9cb7a1355f2b/retail-and-cafe-services-whittington-health-nhs-trust

awarded GB open procedure Suitable for SMEs

# Retail and Café Services – Whittington Health NHS Trust

[Whittington Health NHS Trust](https://tendernation.io/buyers/whittington-health-nhs-trust)

Estimated value

£4,500,000

Published

1 Dec 2025

Deadline

Closed

28 Jul 2025

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Split into 6 lots

    You can usually bid for just the lots you can deliver.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Whittington Health NHS Trust is seeking to appoint a single Potential Operator to provide food and non-food retail services across four demised outlets at Whittington Hospital. The opportunity includes:

- Coffee bar (31.5 sqm)
- Deli (48.3 sqm)
- Main entrance coffee shop (c. 20 sqm)
- Retail shop area (up to 1,290 sqm)
- Automated retailing (as an option)

This is a 10-year services concession contract operating under a self-financing model. The Operator will pay a base rent and turnover-based rent, cover service charges and business rates, and must deliver services that are inclusive, sustainable, and aligned with NHS standards.

The Trust encourages SME participation through the Supplier Academy model. Operators must demonstrate alignment with social value objectives and NHS food and retail guidelines, including WRAP, Government Buying Standards, and the National Standards for Healthcare Food and Drink.

## CPV classification

Restaurant and food-serving services Catering services Retail trade services Vending machines

Source

Find a Tender (UK) · Notice ocds-h6vhtk-052c88-2025-12-01T09:30:13Z

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-052c88-2025-12-01T09:30:13Z)

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[Buyer profile Whittington Health NHS Trust: past awards and live tenders](https://tendernation.io/buyers/whittington-health-nhs-trust) [Sector More Hospitality, catering & hotel services tenders](https://tendernation.io/sectors/hospitality-catering)

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