Source: https://tendernation.io/opportunities/01a13bbc-7c0f-7079-a19b-32205f1e4945/rwp-2526-patientcitizen-communication-engagement-solutions

pending GB open procedure Suitable for SMEs

# R/WP - 25/26 - Patient/Citizen Communication & Engagement Solutions

[King's College Hospital NHS Foundation Trust](https://tendernation.io/buyers/kings-college-hospital-nhs-foundation-trust)

Estimated value

£3,750,000

Published

20 Jun 2025

Deadline

Rolling deadline

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

To ensure that the proper tools are in place to provide consistent Patient/Citizen Communication and Engagement Solutions by the Supplier. This will reduce the number of patients who miss appointments and put patients in control with technology as a key step towards tackling the elective care backlog. The contract is expected to facilitate the provision of digital and hybrid patient communication services, including SMS reminders, a patient engagement portal, hybrid mail, chatbot, and appointment management tools, integrated with the EPIC EPR system.

## CPV classification

Patient-administration system IT services: consulting, software development, Internet and support

Source

Find a Tender (UK) · Notice ocds-h6vhtk-052b2c-2025-06-20T15:09:07+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-052b2c-2025-06-20T15:09:07+01:00)

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[Buyer profile King's College Hospital NHS Foundation Trust: past awards and live tenders](https://tendernation.io/buyers/kings-college-hospital-nhs-foundation-trust) [Sector More Software packages & information systems tenders](https://tendernation.io/sectors/software-information-systems)

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