Source: https://tendernation.io/opportunities/01a13bbc-7826-73b8-8bb7-524c0f41b032/help-points [Skip to main content](#main-content) awardedGBdirect award procedure # Help Points [Transport for Wales Rail Limited (Utility Buyer)](https://tendernation.io/buyers/transport-for-wales-rail-limited-utility-buyer) Estimated value Not stated Published 2 Jun 2025 Deadline Rolling deadline ## About this tender TfWRL currently have defective assets, and assets that are at risk of ceasing in functionality. We must maintain ORR standards for every station to have a Help Point, ensuring our customers have a way of contacting us when in need of help, for general customer queries, or if in distress and in a vulnerable situation. The direct Award has been necessary to mitigate the risk of the defective assets posing a significant risk to passengers at unstaffed/partially staffed locations. The risk would result in passengers not being able to contact control if help is required. Noting some of these locations are in rural areas, meaning lack of phone signal could result in a Help Point acting as a point of refuge. This is a one-off purchase of 34 Single Button VOIP Help Points and power supplies. Source Find a Tender (UK) · Notice ocds-h6vhtk-052b04-2025-06-02T16:31:01+01:00 [View official notice ](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-052b04-2025-06-02T16:31:01+01:00) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free ](/register) [Buyer profileTransport for Wales Rail Limited (Utility Buyer): past awards and live tenders](https://tendernation.io/buyers/transport-for-wales-rail-limited-utility-buyer) ## More tenders like this [RRE-01284 - For the provision of a Digitally Enabled Children & Young People’s Mental Health Service (South Staffordshire) Midlands Partnership Foundation Trust 18 days left 3 Nov 2026](https://tendernation.io/opportunities/01a146ba-bdbb-723e-91d9-73c07d7467ba/rre-01284-for-the-provision-of-a-digitally-enabled-children-young-peoples-m)[Vacuum Pump Tritium Testing UK Atomic Energy Authority 31 days left 16 Nov 2026](https://tendernation.io/opportunities/01a1464c-dd0c-72ed-b7bd-bac1e52155ab/vacuum-pump-tritium-testing)[Cutenhoe Hill Primary School & Nursery \_ Luton Cutenhoe Hill Primary School & Nursery 49 days left 4 Dec 2026](https://tendernation.io/opportunities/01a1464c-ddaa-7241-8e2f-11a93eea790b/cutenhoe-hill-primary-school-nursery-luton)[Gwelliannau i / Improvement works to the ‘Materials Recovery Facility’ (MRF) Ystâd Ddiwydiannol Cibyn, Caernarfon, Gwynedd, LL55 2BD Cyngor Gwynedd 55 days left 10 Dec 2026](https://tendernation.io/opportunities/01a145df-0f49-7002-8294-fee17b4b2429/gwelliannau-i-improvement-works-to-the-materials-recovery-facility-mrf-yst)[Mechanical and Electrical Consultant Tender University Hospitals of North Midlands NHS Trust 38 days left 23 Nov 2026](https://tendernation.io/opportunities/01a145df-0fba-7085-98fc-1c9389531130/mechanical-and-electrical-consultant-tender)[Employee Screening Dorset & Wiltshire Fire and Rescue Authority 17 days left 2 Nov 2026](https://tendernation.io/opportunities/01a145df-100b-70ec-8bcc-3630f263230d/employee-screening)