Source: https://tendernation.io/opportunities/01a13bbb-386a-7309-b8e2-2d2344437dcc/corporate-mobile-contact-centre-telephony-procurement-26

pending GB open procedure

# Corporate, Mobile & Contact Centre Telephony Procurement\_26

[Liverpool City Council](https://tendernation.io/buyers/liverpool-city-council)

Estimated value

Not stated

Published

22 May 2025

Deadline

Rolling deadline

## Who can bid

- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

## About this tender

The existing contracts for Contact Centre, Corporate & Mobile Telephony are currently due to expire in June, September & December 2025 respectively. Separate approvals are being sought by the relevant business areas to extend/vary each of these contracts up until June 2026 to ensure all three contracts are co-termed and enable sufficient timescales to assess the market for a suitable joined up solution. This request seeks to initiate an exercise to explore the unified procurement of a combined LCC telephony contract/solution. This would involve stipulating to the market the use of Teams, leveraging maximum value from the Microsoft E5 licence model and telephone element the Council already pay for.

## CPV classification

Postal and telecommunications services

Source

Find a Tender (UK) · Notice ocds-h6vhtk-051d15-2025-05-22T11:28:45+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-051d15-2025-05-22T11:28:45+01:00)

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