Source: https://tendernation.io/opportunities/01a13bbb-167a-7125-8eee-8063649b241b/workflow-automation-and-business-process-integration-platform awarded GB direct award procedure # Workflow Automation and Business Process Integration Platform [The University of Birmingham](https://tendernation.io/buyers/the-university-of-birmingham) Estimated value Not stated Published 22 May 2025 Deadline Rolling deadline ## About this tender The University of Birmingham has been using the ServiceNow platform since 2011, with the technology now profoundly integrated across the university's operations used by IT, HR, Finance, Legal and a multitude of other areas of the University for various request fulfilments and issue troubleshooting. The platform supports multiple business-critical functions through core modules, including IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM), and Human Resource Service Delivery (HRSD), as well as several bespoke custom applications developed to meet specific organisational needs. This renewal will ensure continuity of services, access to support and updates, and the ability to scale and optimise usage based on future requirements. Given the University of Birmingham's long-standing investment in and integration with the ServiceNow platform, renewing the ServiceNow subscription is crucial to maintaining operational efficiency and supporting ongoing digital transformation initiatives. Source Find a Tender (UK) · Notice ocds-h6vhtk-051c9e-2025-05-22T09:41:35+01:00 [View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-051c9e-2025-05-22T09:41:35+01:00) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile The University of Birmingham: past awards and live tenders](https://tendernation.io/buyers/the-university-of-birmingham) ## More tenders like this [Bannister Sports Centre Athletic Track Soft Market Testing Exercise · Harrow Council · 38 days left · 26 Nov 2026](https://tendernation.io/opportunities/01a1540d-d9e4-71cb-ad57-1603e9042fec/bannister-sports-centre-athletic-track-soft-market-testing-exercise) [Preliminary Market Engagement - Corporate Enterprise Resource Planning (ERP) · North East Lincolnshire Borough Council · 21 days left · 9 Nov 2026](https://tendernation.io/opportunities/01a15410-bf5e-72d1-8225-fbabeaba595f/preliminary-market-engagement-corporate-enterprise-resource-planning-erp) [Building Minor Works · Derbyshire Support and Facilities Services Limited · 26 days left · 13 Nov 2026](https://tendernation.io/opportunities/01a15408-9087-7003-bd47-df7bc19d7ff7/building-minor-works) [Oakham Town Centre Flower Displays · Oakham Town Council · 8 days left · 27 Oct 2026](https://tendernation.io/opportunities/01a15408-9125-71df-b9f9-41f15d801548/oakham-town-centre-flower-displays) [Housing Site Identification, Landowner Engagement and Consultancy Services. · Chelmsford City Council · 28 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15408-95e0-7222-9afc-7a4eb92afb30/housing-site-identification-landowner-engagement-and-consultancy-services) [DGT Helipad Design and Construction · Dartford and Gravesham NHS Trust · 28 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15408-969e-7140-a307-fe72fa7128be/dgt-helipad-design-and-construction)