Source: https://tendernation.io/opportunities/01a13bba-872d-72c1-acdd-28d315a097a5/digital-dictation-speechvoice-recognition-outsourced-transcription-and-associ closed GB open procedure Suitable for SMEs # Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associ [NHS Commercial Solutions](https://tendernation.io/buyers/nhs-commercial-solutions) Estimated value £400,000,000 Published 16 May 2025 Deadline Closed 3 Dec 2025 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Split into 6 lots You can usually bid for just the lots you can deliver. - Sets up a framework Winning a place does not guarantee work: contracts are awarded later as call-offs, and the list usually stays closed for years. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender This is a replacement of the existing NHS England endorsed FWA. NHS England is heavily invested in initiatives that improve patient outcomes and relieving pressure on hospitals. There is a growing need for Digital Dictation, Speech/Voice Recognition, Outsourced Transcription, and associated services in the NHS. These technologies offer significant benefits in terms of efficiency, accuracy, and reducing administrative burdens, which are crucial for an organization facing high demand and striving for digital transformation. The ongoing development of AI and cloud-based solutions will likely further enhance the capabilities and adoption of these services within the NHS. There will be continuous need for the service as Contracting Authorities are aligning with the NHSE initiative to push for digital tools, including transcription services, to help manage the high volume of documentation efficiently. The market is dynamic and there will be need for Contracting Authorities and service providers to align with the changing regulations. For the past 4 (four) years 14 Trusts procured the services captured under the proposed FWA amounted to £9,575,319.00. £2,235,563.00 from 8 Trusts went through the FWA which is 23% of the total spend. There is a big opportunity to channel this entire spend through NHSCS FWA which secures compliance as well as value for money solutions. The framework will be divided into 6 lots, as follows: Lot 1: Products and/or Services Catalogue Lot 2: Digital Dictation service solution with AI Technology Lot 3 Digital Dictation service solution without AI Technology Lot 4: Outsourced transcription service solution with AI Technology Lot 5 Outsourced transcription service solution without AI Technology Lot 6: Managed service solution The beneficiaries of the services are NHS Patients receiving Healthcare Services, service users or Citizens within a Local or Central Government organisation within the wider Public Sector Organisations. Read full description ## CPV classification IT services: consulting, software development, Internet and support Voice recognition software package Dictating machines Voice recorders Voice-logging system Typing services Document management software package IT software package Miscellaneous software package and computer systems Data services Voice recognition software development services Data storage services Computer support services Software supply services Programming services of application software Typing, word-processing and desktop publishing services Building and facilities management services System and support services Computer audit and testing services Source Find a Tender (UK) · Notice ocds-h6vhtk-05165a-2025-05-16T17:53:50+01:00 [View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-05165a-2025-05-16T17:53:50+01:00) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. 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