Source: https://tendernation.io/opportunities/01a13bba-0a3f-738b-8d42-9d67c1bfaeab/employee-assistance-programme-2025 pending GB open procedure Suitable for SMEs # Employee Assistance Programme 2025 [National Highways](https://tendernation.io/buyers/national-highways) Estimated value £450,000 Published 14 May 2025 Deadline Rolling deadline ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Buyer says suitable for VCSEs The buyer ticked “suitable for voluntary, community and social enterprises” on the notice. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender National Highways are at the early stages of understanding market capability in respect of Employee Assistance Programme providers. This is in advance of the current contractual agreement for these services expiring in 2026. The types of services envisaged under this contract include (but are not limited to), - Psychological Treatment including counselling, other talking therapies provided via telephone, web chat and face to face, online self-directed and supported counselling and EMDR - Psychological assessments - Trauma and Critical Incident Support - Support and guidance for Mental Health First Aiders including ongoing support, development and guidance - National coverage 24/7, 365 days a year – EAP helpline and APP availability - Education and Awareness Programmes - Publicity and Promotion - Functionality of organisational engagement for team challenges with the ability to access data - Chat functions (on app) with non-AI solutions - Common occurrence and conditions toolkits for managers and individuals for self-management and signposting - Bespoke specialist support materials - On-site training as required - Financial Wellbeing - Legal services support - Addiction support - People manager and senior leader specialist communications - Robust complaints / feedback process National Highways now wish to understand the current market offering for these types of services, including capacity and mobilisation timescales. Please note the values are estimates only at this stage and it is likely that the actual values will be somewhere between £450,000 and £540,000 (including VAT) for the whole life of the contract, including any extensions. Alongside this Notice, National Highways have published a survey for interested suppliers to take part in. Details of which can be found below. Once the closing date for responses have passed, we will analyse the results and this will inform a procurement, the details of which are still to be determined. Any learning gained from this early engagement will be shared with interested parties. Routes to market under existing Frameworks that are available to National Highways are being appraised separately. Read full description ## CPV classification Company health services Source Find a Tender (UK) · Notice ocds-h6vhtk-0512d0-2025-05-14T11:12:23+01:00 [View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-0512d0-2025-05-14T11:12:23+01:00) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. 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