Source: https://tendernation.io/opportunities/01a13bb9-f4ce-7290-90d0-c560329f2cc6/solution-architecture-design-delivery-consultancy-services

awarded GB direct award procedure

# Solution Architecture, Design & Delivery Consultancy Services

[Plymouth Community Homes Limited](https://tendernation.io/buyers/plymouth-community-homes-limited)

Estimated value

Not stated

Published

14 May 2025

Deadline

Rolling deadline

## About this tender

### Phase 1 - Discovery Deliverables

- Service Design Blueprint for Customer Contact and Responsive Repairs - Contents to include:
- To-be process maps (Level 2) plus customer journey maps
- Highlight key business change and transformation decisions to enable future models
- Review of project and solution delivery to date.
- Recommendations for business and solution alignment.
- Playback session (s)
- Methodology and Framework approach showcased and modelled to internal teams

### Phase 2 Definition Phase

- Service Design Blueprint for Customer Contact and Responsive Repairs - Contents to include:
- To-be process maps (Level 3)
- Highlight key business change and transformation decisions to enable future models
- Replan and unblock existing project
- Business requirements review, alignment to system configuration work
- Playback session (s)
- Methodology and Framework approach showcased and modelled to internal teams

Source

Find a Tender (UK) · Notice ocds-h6vhtk-05131e-2025-05-14T13:36:48+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-05131e-2025-05-14T13:36:48+01:00)

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