Source: https://tendernation.io/opportunities/01a13bb9-0d6f-7001-95ed-c1b89583775d/new-build-customer-journey-support pending GB open procedure # New Build Customer Journey Support [Peabody Trust](https://tendernation.io/buyers/peabody-trust) Estimated value Not stated Published 29 Apr 2025 Deadline Rolling deadline ## Who can bid - Open procedure Anyone can submit a full tender; there is no shortlisting stage. ## About this tender The contracted service requirement is to create and deliver a satisfying customer journey for new build customers ensuring they feel informed, supported and valued throughout the entire process. The service is to provide end to end implementation and oversight of customer journey touchpoints across new housing developments, ensuring a consistent, high-quality experience for residents across all the various tenures including social rented, shared ownership and market sale. The aim is to deliver an industry-leading customer experience across the entire new build journey which is crucial in strengthening our reputation. The service will support internal teams by taking on the delivery of customer facing touchpoints which will allow Peabody colleagues to focus on their core roles whilst ensuing that the customer experience is elevated, consistent and aligned with Peabody’s organisational values. The process to be developed is to include, but is not limited to: - Site set up - Asset Development & Adaptation - Onsite Support - Measurement & review - Project Management & Reporting - Detailed Asset Development & Management For more information about this opportunity, please visit the Delta eSourcing portal at: [delta-esourcing.com](https://www.delta-esourcing.com/tenders/UK-title/3R6YFH4XPE) To respond to this opportunity, please click here: [delta-esourcing.com/respond/3R6YFH4XPE](https://www.delta-esourcing.com/respond/3R6YFH4XPE) ## CPV classification Business and management consultancy and related services Marketing management consultancy services Source Find a Tender (UK) · Notice ocds-h6vhtk-050947-2025-04-29T14:39:59+01:00 [View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-050947-2025-04-29T14:39:59+01:00) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Peabody Trust: past awards and live tenders](https://tendernation.io/buyers/peabody-trust) [Sector More Business services tenders](https://tendernation.io/sectors/business-services) ## More tenders like this [CA18489 - Askham Bryan College - Provision for External Audit Services · Askham Bryan College · 27 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a1594a-59c0-7116-83f2-f6a8be15db7d/ca18489-askham-bryan-college-provision-for-external-audit-services) [Askham Bryan College - Provision for External Audit Services · Askham Bryan College · 27 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a1599c-ceed-7243-ac52-e8ffe216e03f/askham-bryan-college-provision-for-external-audit-services) [Institutional Strengthening and Capability Development Plan for Disaster Risk Management in Khyber Pakhtunkhwa · Dai Global UK Ltd · 15 days left · 4 Nov 2026](https://tendernation.io/opportunities/01a1594a-5b90-70f0-bfba-b41855fc1036/institutional-strengthening-and-capability-development-plan-for-disaster-risk-ma) [Tech support for the dev. of the PCF requirements of the NHS Supplier Roadmap · NHS England · 20 days left · 9 Nov 2026](https://tendernation.io/opportunities/01a1592e-e8f3-706b-9ddc-5c6a732dbed6/tech-support-for-the-dev-of-the-pcf-requirements-of-the-nhs-supplier-roadmap) [CCHA 0328 Legal Services Framework for Land and Development · Castles and Coasts · 35 days left · 24 Nov 2026](https://tendernation.io/opportunities/01a158c1-081f-701f-9487-6053b00296f6/ccha-0328-legal-services-framework-for-land-and-development) [Evaluation consultancy services – Achiziția de Servicii de evaluare a Strategiei Naționale de Specializare Inteligentă (SNCISI) 2022-2027 precum și a Planului Național de Cercetare Dezvoltare și Inovare 2022-2027 (PNCDI IV) · Autoritatea Nationala pentru Cercetare · 14 days left · 3 Nov 2026](https://tendernation.io/opportunities/01a156a9-ff29-70e9-8ce7-e1917b432c09/romania-evaluation-consultancy-services-achizitia-de-servicii-de-evaluare-a)