Source: https://tendernation.io/opportunities/01a13bb8-e534-7346-b467-6e2ffc9d9043/energy-comapny-customer-relation-management-system-crm

pending GB open procedure

# Energy Comapny Customer Relation Management System (CRM)

[Gateshead Borough Council](https://tendernation.io/buyers/gateshead-borough-council)

Estimated value

£60,000

Published

22 Apr 2025

Deadline

Rolling deadline

## Who can bid

- Below-threshold contract

    Buyers cannot shortlist bidders on suitability before tenders are in, so everyone gets to submit a bid (except some larger works contracts).

    [Procurement Act 2023, section 85](https://www.legislation.gov.uk/ukpga/2023/54/section/85)
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

## About this tender

Gateshead Council publishing on behalf of Gateshead Energy Company (GEC). GEC is currently updating its customer relations management processes in line with upcoming Heat Network Regulations. To support the growing network aiming to connect an additional 15,000 customers and ensure that key requirements for engagement with customers are achieved, GEC is looking to procure a scalable cloud-based Customer Relationship Management (CRM) system.

## CPV classification

System management software package Programming services of packaged software products Software-related services

Source

Find a Tender (UK) · Notice ocds-h6vhtk-050591-2025-04-22T12:39:26+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-050591-2025-04-22T12:39:26+01:00)

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