Source: https://tendernation.io/opportunities/01a13bb8-6b43-7171-8ea3-8849e79629ee/integrated-mediation-and-disagreement-resolution-for-young-people-and-parents-an awarded GB open procedure Suitable for SMEs # Integrated Mediation and Disagreement Resolution For Young People and Parents and Carers of Children with Special Educational Needs and/or Disabilities [Norfolk County Council](https://tendernation.io/buyers/norfolk-county-council) Estimated value £600,000 Published 24 Jun 2025 Deadline Closed 19 May 2025 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Buyer says suitable for VCSEs The buyer ticked “suitable for voluntary, community and social enterprises” on the notice. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender Norfolk County council is looking to award a contract for the provision of SEND Mediation and Disagreement Resolution. The Children and Families Act 2014 requires Mediation and Disagreement Resolution (MDR) services to be put in place by Local Authorities and health commissioners. Disagreement Resolution and Mediation is a voluntary, private and confidential process. The aim is to bring people together in a facilitated way to find solutions to their disagreements. It can save time and pressure for all involved and it can help re-build relationships that have broken down. Early resolution of disagreements benefits children, young people, parents, carers, institutions, and professionals' party to the disagreement. •Mediation focuses on elements of an Education Health and Care Plan (EHCP) in education, social care, or health. It is used at various stages of the process and is specifically linked to decisions about EHCP needs assessments and plans. •Disagreement Resolution focuses on any element of SEND provision, not just those who are being assessed for (or have) an EHCP. All those who bids were assessed have been issued with assessment summaries as per the Procurement Act 2023 section 50(3). These were issued on 24 June 2025. ## CPV classification Health and social work services Source Find a Tender (UK) · Notice ocds-h6vhtk-0503a6-2025-06-24T15:23:04+01:00 [View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-0503a6-2025-06-24T15:23:04+01:00) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. 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