Source: https://tendernation.io/opportunities/01a13bb8-212a-714d-9331-21d35889b26c/001706-employee-assistance-programme-telephone closed GB open procedure Suitable for SMEs # 001706 Employee Assistance Programme (Telephone) [Durham County Council](https://tendernation.io/buyers/durham-county-council) Estimated value £112,000 Published 30 Apr 2025 Deadline Closed 16 May 2025 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Below-threshold contract Buyers cannot shortlist bidders on suitability before tenders are in, so everyone gets to submit a bid (except some larger works contracts). [Procurement Act 2023, section 85](https://www.legislation.gov.uk/ukpga/2023/54/section/85) - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender This Invitation to Bid is for the provision of a telephone based Employee Assistance Programme with includes a 24 hour, 365 days per year telephone advisory and counselling service for all Durham County Council employees, academy schools/colleges and other public sector organisations including town councils contracted to Durham County Council Occupational Health Services (including support for managers), elected members and care leavers in respect of any personal or emotional matter whether work or non-work related as specified in this and related documents. Similar services have been available since 2006. Additionally, the Council is also seeking a Critical Incident stress/trauma Response Service on an 'as needed basis' which has also been in place since 2006, although to date this has not been utilised. Durham County Council are looking for a single specialist provider who can deliver this service. The following key elements are required of the telephone-based Employee Assistance Programme: Confidential Telephone support, advice and counselling Online employee and manager advice ### Launch of Service Critical Incident Stress Response Service ## CPV classification Guidance and counselling services Guidance services Counselling services Source Find a Tender (UK) · Notice ocds-h6vhtk-05033b-2025-04-30T13:37:17+01:00 [View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-05033b-2025-04-30T13:37:17+01:00) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. 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