Source: https://tendernation.io/opportunities/01a13bb7-997a-71dd-bfcc-b053b3b0b047/digital-inclusion-wales-c26720242025

awarded GB open procedure Suitable for SMEs

# Digital Inclusion Wales C267/2024/2025

[Llywodraeth Cymru / Welsh Government](https://tendernation.io/buyers/llywodraeth-cymru-welsh-government)

Estimated value

£7,000,000

Published

2 Oct 2025

Deadline

Closed

24 Jul 2025

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

The Welsh Government have entered into a contract for the services of an appropriate supplier to deliver the Digital Inclusion Wales contract. Details of the new contract are contained in the tender documentation and we aim to start the new service on the 1st October 2025.

Digital exclusion continues to be a significant issue throughout the UK. The acceleration of transitioning services to online digital only access has meant that it is now essential to have some level of basic digital skills to be included in today’s society. Any barrier to connectivity, access to devices and/or basic digital skills can mean someone is disadvantaged financially, socially and in respect of their wider well-being.

Digital Communities Wales: Digital Confidence, Health and Well-being (DCW), the Welsh Government funded £2million per annum digital inclusion and health programme ends on 30 September 2025. The DCW programme has worked with organisations from all sectors that support digitally excluded people, providing training and support to front line staff and volunteers to help them develop the basic digital skills of citizens.

The focus of the new contract will be on delivery of a nationally delivered bilingual programme of activity to support digital inclusion work in Wales including developing a national digital inclusion advice and support service and undertaking mapping of digital inclusion provision across Wales.

It is envisaged that this national programme of activity would include the following elements:

- Mapping of digital inclusion provision throughout Wales
- Provision of digital inclusion advice and support through a regional and thematic approach
- Creation and updating of digital inclusion resources
- Supporting bringing public, third and private sector stakeholders together to share knowledge and best practice, provide strategic leadership and take forward tangible cross sectoral actions– reflecting the fact that digital inclusion is not owned by any one sector.

Read full description

## CPV classification

Education and training services Other community, social and personal services Computer support and consultancy services Information technology services

Source

Find a Tender (UK) · Notice ocds-h6vhtk-04fe12-2025-10-02T15:11:38+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-04fe12-2025-10-02T15:11:38+01:00)

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