Source: https://tendernation.io/opportunities/01a13bb7-458f-7346-8b52-a902bce3b594/transcription-and-recording-services awarded GB open procedure Suitable for SMEs # Transcription and Recording Services [General Pharmaceutical Council](https://tendernation.io/buyers/general-pharmaceutical-council) Estimated value £220,000 Published 15 Oct 2025 Deadline Closed 14 Jul 2025 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Buyer says suitable for VCSEs The buyer ticked “suitable for voluntary, community and social enterprises” on the notice. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender The GPhC have procured the provision of Transcription and Recording services. This Contract has been awarded to 1 Tenderer(s)/Service Provider(s); and scope of services include: o Audio Recording - Supply of Loggers -throughout the United Kingdom- to attend and record in-person 'Fitness to Practise' hearings. - Provision and storage of high-quality audio recordings, enabling the production of verbatim transcriptions using current technologies. - Application of appropriate, effective and consistent audio recording(s) labelling/indexing practices. o Transcription - Provision of verbatim 'Fitness to Practise' hearing transcripts. - Secure email provision of complete transcripts on 'standard' request - within 10 working days. - Secure email provision of complete transcripts on 'urgent' request - within 5 working days. - Secure email provision of complete transcripts on 'expedited' request - within 3 working days. o Data Security and Information Governance - Compliance with the Data Protection Act 2018 and General Data Protection Regulation (GDPR), including registration with the Information Commissioner's Office (ICO). - ISO 15489 and BS 10012 accreditations, or appropriate Records Management policies and procedures in place, which are compliant with ISO 15489 and BS 10012 standards. - ISO 27001 accreditation, or appropriate Information Security policies and procedures in place, which are compliant with ISO 27001 standards. - Data processed within the United Kingdom, or another Country/Territory recognised by the United Kingdom Government as having equivalent levels of Data Protection. - Application of appropriate and effective measures/processes/procedures/systems to ensure all Agents, including but not limited to Loggers, Transcriptionists and Transcribers: - respect confidentiality of Hearings. ii. provide secure and safe production, storage and transport of transcripts and recordings. o Communication - Application of an efficient and intuitive booking and cancellation system. - Application of an efficient invoicing system. o Account Management and Management Information (MI) - Provision of accurate management information/reports on demand, for but not limited to: - usage. ii. expenditure. Read full description ## CPV classification Voice recorders Sound recordings Data storage services Data transmission services Law-courts-related administrative services Records management Source Find a Tender (UK) · Notice ocds-h6vhtk-04fa7f-2025-10-15T13:36:11+01:00 [View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-04fa7f-2025-10-15T13:36:11+01:00) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. 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