Source: https://tendernation.io/opportunities/01a13bb7-2aaa-7370-85ab-d7353615453c/247-hazard-line-emergency-call-out

awarded GB open procedure Suitable for SMEs

# 24/7 Hazard Line & Emergency Call Out

[Mining Remediation Authority](https://tendernation.io/buyers/mining-remediation-authority)

Estimated value

£1,500,000

Published

10 Sept 2025

Deadline

Closed

2 Jun 2025

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Provision of 24/7 Hazard Line and Emergency Call-Out Service

The provision of a 24/7 Hazard Line and Emergency Call-Out Service, designed to support critical operations and ensure immediate response during emergency situations.

### Objectives and Requirement

We aim to procure a Contractor with the expertise and resources to perform the following tasks:

- Provide a manned call-out service across the British Coalfields.
- Deploy competent personnel to respond to coal tip, surface, or mine-related hazards within 4 hours in the specified regions. MRA employs competent staff for call outs; however, the Contractor will be required to provide personnel for coverage when necessary.
- Manage the hazard line 24/7, ensuring immediate access to emergency response support.

This was a Open Tender Procedure - Procurement Act 2023.

## CPV classification

Hazard protection and control consultancy services Call centre

Source

Find a Tender (UK) · Notice ocds-h6vhtk-04f98d-2025-09-10T09:11:39+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-04f98d-2025-09-10T09:11:39+01:00)

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[Buyer profile Mining Remediation Authority: past awards and live tenders](https://tendernation.io/buyers/mining-remediation-authority) [Sector More Architecture, engineering & surveying tenders](https://tendernation.io/sectors/architecture-engineering-surveying)

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