Source: https://tendernation.io/opportunities/01a13bb6-a75e-72f2-a584-fb4aff90faf8/annual-maintenance-and-reactive-repairs-maintenance-services-for-existing-heatin

awarded GB open procedure

# Annual Maintenance and Reactive Repairs Maintenance Services for existing Heating Installations

[Southside Housing Association Ltd](https://tendernation.io/buyers/southside-housing-association-ltd)

Estimated value

£370,000

Published

8 Jul 2025

Deadline

Closed

17 Apr 2025

## Who can bid

- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

## About this tender

1.1 The Contract primarily involves providing an annual maintenance service and 24 hour a day 365 days a year reactive repairs maintenance service to existing heating installations throughout tenant occupied properties within the Cardonald and Pollokshields areas of Glasgow. The Contract duration is two years (twenty-four months) from the commencement date of 1st July 2025 until 30th June 2027, and will primarily include;

- Annual maintenance servicing of Air Source Heat Pump heating installations;
- Annual maintenance servicing of Unvented Cylinder Heating installations;
- Operation and Condition Check of interconnected smoke detectors and heat alarms which shall be replaced by the Contractor where existing alarms are missing; and
- A reactive maintenance repairs service to properties with Air Source Heat Pump heating systems (refer ASHP Properties address list incorporated within Tender Document 4). The reactive maintenance repairs service shall include replacement of defective parts and components including any part or components requiring replacement that are identified during the annual maintenance service visits to Air Source Heat Pump installations only. The reactive maintenance repairs service will be provided by the Contractor on a 24 hours a day 365 days a year basis incorporating reactive maintenance repairs notified by Southside Housing Association’s customers during normal working hours and out with normal working hours. The reactive repairs service will also include an Out of Hours call handling service provided by the Contractor who shall receive calls directly from the customers of Southside Housing Association out with normal working hours and the Contractor will thereafter make safe or complete all emergency repairs notified by customers of Southside Housing Association out with normal working hours.

Subject to satisfactory performance of the Contractor, which will be assessed through measurement of the Key Performance Indicator’s (Refer Tender Document 8) it is intended that the Contract will be further extended annually in twelve months increments up to a maximum of three years and an overall maximum contract period of five years.

Read full description

## CPV classification

Repair and maintenance services of electrical and mechanical building installations Water heaters and heating for buildings; plumbing equipment Heating equipment Air heaters Central-heating radiator valves Heat-exchange units, air-conditioning and refrigerating equipment, and filtering machinery Heat pumps Parts of heat pumps Parts of refrigerating and freezing equipment and heat pumps Plumbing and heating materials Heating materials

Source

Find a Tender (UK) · Notice ocds-h6vhtk-04eea6-2025-07-08T11:51:57+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-04eea6-2025-07-08T11:51:57+01:00)

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[Buyer profile Southside Housing Association Ltd: past awards and live tenders](https://tendernation.io/buyers/southside-housing-association-ltd) [Sector More Repair & maintenance services tenders](https://tendernation.io/sectors/repair-maintenance)

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