Source: https://tendernation.io/opportunities/01a13bb6-5a70-723f-8add-80e5b17e2005/contract-for-the-provision-of-debt-collection-services

closed GB open procedure Suitable for SMEs

# Contract for the provision of Debt Collection Services

[Home Office](https://tendernation.io/buyers/home-office)

Estimated value

£2,000,000

Published

24 Jul 2025

Deadline

Closed

3 Oct 2025

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Split into 2 lots

    You can usually bid for just the lots you can deliver.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

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## About this tender

Description:

The Home Office seeks a commercial partner for the provision of debt collection services. Debt owed to the authority (the Home Office) arises in a number of different ways including fines and penalties, charges and staff overpayments. This can be against individuals and organisations who predominantly are in the UK, but some may be based overseas. The Home Office has in the past established debt management and collections service suppliers for debt recovery services in respect of its overdue debt. Such services including the handling of court recovery procedures on behalf of the home office and the provision of other debt recovery services to facilitate the recovery of all forms of debt and reduce the average debtor payment time.

The content of this Notice, including the nature of works and services including start date of contract, may be the subject to change.

The contract is expected to commence in January 2026 and run until January 2029, with a potential extension to January 2030.

Additional Information:

Prior market engagement has taken place under a UK2 Preliminary Market Engagement Notice. Suppliers who participated in that process and signed a non-disclosure agreement (NDA) that was confirmed by the Home Office do not need to take any further action. Those NDAs remain valid and will cover participation in this tender.

New suppliers wishing to access background materials or participate in the tender must first register on the Home Office Jaggaer eSourcing portal: [homeoffice.app.jaggaer.com](https://homeoffice.app.jaggaer.com).

Once registered, suppliers should email  using the subject line:

Project\_18803 Debt Collection Service and include the following details:

- Organisation name
- Contact name
- Email address
- Telephone number

Instructions for signing the NDA and accessing the background documents will then be provided. Please note that all aspects of the procurement process, including document access, clarifications, and tender submission will be managed exclusively through the Home Office Jaggaer eSourcing portal.

Read full description

## CPV classification

Collection agency services Public law and order services Financial and insurance services Legal services Other community, social and personal services Probation services

Source

Find a Tender (UK) · Notice ocds-h6vhtk-04eb44-2025-07-24T15:15:26+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-04eb44-2025-07-24T15:15:26+01:00)

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