Source: https://tendernation.io/opportunities/01a13bb6-498d-71b3-ba46-127c2ed3a42e/provision-of-independent-complaint-officers-framework

awarded GB open procedure

# Provision of Independent Complaint Officers Framework

[Hull City Council](https://tendernation.io/buyers/hull-city-council)

Estimated value

£240,000

Published

30 May 2025

Deadline

Closed

24 Feb 2025

## Who can bid

- Sets up a framework

    Winning a place does not guarantee work: contracts are awarded later as call-offs, and the list usually stays closed for years.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

## About this tender

Hull City Council (The Authority) has awarded three contracts to tenders from interested organisations to provide Independent Complaint Officers services. The tender was completed as an open procedure consisting of a one stage process. The contract is anticipated to commence 1st September 2025 ending by 31st August 2029 with an option to extend for a period of 2 x 12 month periods. The Authority has estimated the value of the Services to be £60,000 per annum with the total contract value been £360,000.00.

## CPV classification

Social work and related services Social work services Welfare services for children and young people Other community, social and personal services

Source

Find a Tender (UK) · Notice ocds-h6vhtk-04e674-2025-05-30T12:47:08+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-04e674-2025-05-30T12:47:08+01:00)

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