Source: https://tendernation.io/opportunities/01a13bb6-4202-73ac-970b-46bcf53facad/technology-enabled-care

awardedGBopen procedureSuitable for SMEs

# Technology Enabled Care

[Norfolk County Council](https://tendernation.io/buyers/norfolk-county-council)

Estimated value

£12,900,000

Published

19 Dec 2025

Deadline

Closed

4 Aug 2025

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](/opportunities/for-small-businesses)## About this tender

The requirement of the Provider will be to deliver a fully managed service encompassing all aspects of Technology Enabled Care to meet our strategic needs.

- The Provider will deliver a scalable service for the provision of equipment and monitoring via a Monitoring and Response Centre (MRS). The equipment service provided will include all aspects of the end-to-end process of ordering and sourcing, installation, maintenance, through to removal and reuse/recycling of equipment.
- The MRS will provide Virtual Care and an alarm monitoring service and contact centre function (which is both reactive and proactive, with a strong focus on the capture and use of data about our service users including the benefits and savings achieved).

Full details of the requirement can be found in the Service Specification, which forms a Schedule to the Terms and Conditions.

Please note that both Norfolk County Council and Suffolk County Council have approved a devolution deal which is expected to lead to the establishment of a Mayoral Combined County Authority with strategic powers, headed by an elected mayor. Subject to the government laying a Statutory Instrument and to its approval by Parliament to formally establish the new combined authority, the first Mayoral election is expected to be in May 2026.

## CPV classification

Medical equipments, pharmaceuticals and personal care productsHealth and social work services

Source

Find a Tender (UK) · Notice ocds-h6vhtk-04eb1a-2025-12-19T14:15:09Z

[View official notice ](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-04eb1a-2025-12-19T14:15:09Z)

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[Buyer profileNorfolk County Council: past awards and live tenders](https://tendernation.io/buyers/norfolk-county-council)[SectorMore Medical equipment &amp; pharmaceuticals tenders](https://tendernation.io/sectors/medical-equipment-pharmaceuticals)

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