Source: https://tendernation.io/opportunities/01a13bb5-cc04-7390-9e4c-ac99c6fdba87/customer-sentiment-tracking

awarded GB open procedure

# Customer Sentiment Tracking

[Ordnance Survey Limited](https://tendernation.io/buyers/ordnance-survey-limited)

Estimated value

£585,000

Published

25 Jul 2025

Deadline

Closed

21 Mar 2025

## Who can bid

- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

## About this tender

Ordnance Survey Ltd (OS) is Britain’s mapping agency and is responsible for the surveying, production, maintenance and marketing of a wide range of geographic information, relied on by government, business and individuals. Further information on us can be found on our website [os.uk](http://www.os.uk). OS is a private limited company (company registration number 09121572), and the entire share capital is owned by the Department for Science, Innovation and Technology. To help drive customer experience improvements on the customer moments that matter most, OS is seeking an innovative and technologically advanced supplier capable of providing a platform that can generate actionable insights about important aspects of the customer journey/experience.OS currently have a programme of transactional and relational surveys designed to capture key customer contact points and to understand our performance against our customer commitments of Value, Ease, Reliability and Quality. OS are seeking a suppli

## CPV classification

Research services

Source

Find a Tender (UK) · Notice ocds-h6vhtk-04e4ff-2025-07-25T11:57:09+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-04e4ff-2025-07-25T11:57:09+01:00)

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