Source: https://tendernation.io/opportunities/01a13bb3-d38d-7300-8d3f-60fc7425c2ee/tender-for-the-provision-of-the-technology-enabled-care-service-tecs-in-herefo

awarded GB open procedure Suitable for SMEs

# Tender for the provision of the Technology Enabled Care Service (TECS) in Herefordshire

[Herefordshire Council](https://tendernation.io/buyers/herefordshire-council)

Estimated value

£2,500,000

Published

25 Nov 2024

Deadline

Closed

5 Jan 2025

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Herefordshire Council and NHS Herefordshire and Worcestershire Integrated Care Board (ICB) are seeking to appoint an exemplary Supplier to deliver its Technology Enabled Care Service (TECS) to residents across the county.\\r

The Technology Enabled Care Service comprises the following main functions:\\r

\\r

- Sourcing and purchasing appropriate Equipment (core Standard Equipment and bespoke Special Equipment)\\r
- Delivery and installation\\r
- Collection, cleaning and recycling\\r
- Service, maintenance and repairs\\r
- Storage\\r
- Proactive and reactive Call Monitoring via a digital Alarm Receiving Centre\\r

\\r

The Supplier must have the appropriate IT infrastructure in place to successfully deliver this Service, including a fully operational digital Alarm Receiving Centre with AI based capabilities, multiple system and device interoperability and a seamless IT platform for online Equipment ordering and order tracking, records management and logistics planning.\\r

\\r

The service will commence on 1 April 2025 for a period of two years until 31 March 2027, with the option to extend for further periods up to three years. \\r

\\r

Additional information:

Herefordshire Council has published this contract opportunity on the 'Supplying the Southwest Portal'. To view the documentation related to this opportunity you will need to register on the portal if you are not already registered with Procontract, and express an interest in the opportunity.

To register with Procontract on the Supplying the Southwest Portal, click on the link below or copy and paste the link into your browser's address bar: [supplyingthesouthwest.org.uk](https://www.supplyingthesouthwest.org.uk)

Read full description

## CPV classification

Medical equipments, pharmaceuticals and personal care products

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/2b280930-b19a-4d54-8bdd-0a7c0c78b58a)

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