Source: https://tendernation.io/opportunities/01a13bb3-7c3a-71e4-abd2-e06694f637e3/id-5218836-teo-vvsni-support-maintenance-and-development-of-the-victims-a awarded GB open procedure # ID 5218836 - TEO - VVSNI - Support, Maintenance and Development of the Victims and Survivors Service Management Information System [Victim and Survivors Service Northern Ireland](https://tendernation.io/buyers/victim-and-survivors-service-northern-ireland) Estimated value £151,667 Published 3 Apr 2025 Deadline Closed 28 Nov 2024 ## Who can bid - Open procedure Anyone can submit a full tender; there is no shortlisting stage. ## About this tender The Victims and Survivors Service (VSS) delivers support and services to improve the health and wellbeing of victims and survivors. VSS deliver funding and support on behalf of The Executive Office and provide help and assistance to the Victims, Survivors and those impacted by Troubles, Conflict, Historical Institutional Abuse and Mother and Baby Institutions, Magdalene Laundries and Workhouses. VSS are seeking a supplier for the provision of Support, Maintenance and Development of the Victim Information Management (VIM) System, a bespoke MS Dynamics-based CRM system. This system was implemented in 2017 and currently runs on Microsoft Dynamics 365 Version 2104 (9.1.24.11) (DB 9.1.24.11) on-premises. The Supplier is required to provide a fully managed (end to end) Support Service. This will include all aspects of support and maintenance as well as changes to, and enhancements of, all aspects of the Service ## CPV classification IT services: consulting, software development, Internet and support Internet services Computer-related services System, storage and content management software development services Content management software development services Software package and information systems Database and operating software package Information systems and servers System, storage and content management software package Information technology services File security software development services Source Find a Tender (UK) · Notice ocds-h6vhtk-04b23f-2025-04-03T13:00:48+01:00 [View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-04b23f-2025-04-03T13:00:48+01:00) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Victim and Survivors Service Northern Ireland: past awards and live tenders](https://tendernation.io/buyers/victim-and-survivors-service-northern-ireland) [Sector More IT services tenders](https://tendernation.io/sectors/it-services) ## More tenders like this [System and support services – SAP Standard Support + Back Maintenance na obdobie dvoch rokov · Železničná spoločnosť Slovensko, a.s. · 22 days left · 10 Nov 2026](https://tendernation.io/opportunities/01a156a9-954d-73c0-81ac-1f5c5ea830f6/slovakia-system-and-support-services-sap-standard-support-back-maintenance) [IT services: consulting, software development, Internet and support – Servicios de mantenimiento, soporte y desarrollo evolutivo de los sistemas de gestión de subvenciones y de digitalización de los procesos internos de ACCIÓ · Agencia Para la Competitividad de la Empresa · 30 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a156a9-6297-7227-819a-e22aac2c6068/spain-it-services-consulting-software-development-internet-and-support-se) [Wide area network services – Erbringung einer WAN-Infrastruktur sowie weiterer Dienste · LOTTO Hamburg GmbH · 31 days left · 19 Nov 2026](https://tendernation.io/opportunities/01a156a9-abf6-71bd-a863-0c1e01529da6/germany-wide-area-network-services-erbringung-einer-wan-infrastruktur-sowie) [Maintenance of information technology software – Usluga održavanja informacijskog sustava Kaznene evidencije · Ministarstvo Pravosuđa, Uprave I Digitalne Transformacije · 11 days left · 30 Oct 2026](https://tendernation.io/opportunities/01a156a9-ea7b-7106-8a81-051afa7f2539/croatia-maintenance-of-information-technology-software-usluga-odrzavanja-inf) [IT services: consulting, software development, Internet and support – „Осигуряване на възможност за електронно таксуване на пътниците чрез цялостно решение, базирано на пътнически профили, предоставяно като услуга (SaaS), за нуждите на „Тролейбусен транспорт” ЕООД, гр. 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