Source: https://tendernation.io/opportunities/01a13bb2-80de-70bf-93b1-d6958e27727c/revenues-and-housing-benefits-processing-support-service

awarded GB open procedure Suitable for SMEs

# Revenues and Housing Benefits Processing Support Service

[London Borough of Harrow](https://tendernation.io/buyers/london-borough-of-harrow)

Estimated value

£9,200,000

Published

26 Jun 2024

Deadline

Closed

31 Jul 2024

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

The London Borough of Harrow is conducting the procurement using Open Procedure for the purpose of procuring the services described in the Specification (Services). The Service will remotely process defined Work Types described in the Specification primarily by electronic processing means. It does not include the handling of telephone calls and customer enquiries except as may occur if for example a Service Provider employee contacts a customer to clarify or request information needed to process the task concerned. The London Borough of Harrow's Revenues and Benefits service currently includes responsibility for: 96600 Council Tax properties, 5500 Business Rates properties, 8000 Housing Benefit Claimants, 12800 Council Tax Support Claimants.\\r

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The Council is looking for potential service provider to be awarded a contract for a period of 60 months with the option to extend for a further 36 months followed by a further option to extend for 12 months at the discretion of the Council.

## CPV classification

Administration services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/de6e8964-6137-4597-8491-3bbc4ca650a6)

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