Source: https://tendernation.io/opportunities/01a13bb1-1bc6-725f-96a1-fcfc2b80c7fe/contact-centre-services

awarded GB negotiated without publication procedure

# Contact Centre Services

[Student Loans Company](https://tendernation.io/buyers/student-loans-company)

Estimated value

Not stated

Published

13 Feb 2025

Deadline

Rolling deadline

## About this tender

The provision of Customer Services via telephony and potentially other communication channels, in addition they may provide the following:

•management of customer contact through social media channels, secure messaging and chatbots

•ad-hoc administration work to support account processing

•additional blended work to support contact and repayments processing

•outbound calling

•web chat

## CPV classification

Customer services

Source

Find a Tender (UK) · Notice ocds-h6vhtk-029ac9-2025-02-13T19:05:05Z

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-029ac9-2025-02-13T19:05:05Z)

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