Source: https://tendernation.io/opportunities/01a13bb0-8aaa-736e-8f63-c0189b69dd29/first-group-service-desk-managed-service-procurement-tender

closed GB restricted procedure

# First Group Service Desk Managed Service Procurement Tender

[Firstgroup Holdings Limited](https://tendernation.io/buyers/firstgroup-holdings-limited)

Estimated value

Not stated

Published

4 Dec 2024

Deadline

Closed

13 Jan 2025

## About this tender

The proposed solution seeks to integrate Service Desk services more closely with one Service Desk team who will be the single point of contact for FirstGroup staff, internal support groups and other suppliers. Our solution will also deploy a common IT Service management toolset across the Group, across existing third-party services and in house teams; and at the same time provide cost efficiencies that generate year-on-year cost savings.

## CPV classification

Transport services (excl. Waste transport)

Source

Find a Tender (UK) · Notice ocds-h6vhtk-04c256-2024-12-04T17:33:59Z

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-04c256-2024-12-04T17:33:59Z)

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