Source: https://tendernation.io/opportunities/01a13bb0-3944-7369-ba75-44a85be82e34/open-banking-request-for-information closed GB open procedure # Open Banking (Request for Information) [London North Eastern Railway Limited](https://tendernation.io/buyers/london-north-eastern-railway-limited) Estimated value Not stated Published 18 Nov 2024 Deadline Closed 18 Dec 2024 ## Who can bid - Open procedure Anyone can submit a full tender; there is no shortlisting stage. ## About this tender The train companies operated by DOHL - The DFT holding company for government controlled Train Operating Companies (TOCS), are committed to delivering the best experience for their customers, including providing a wide range of payment options when purchasing tickets. The DOHL TOCs intend to add open banking - pay by bank as a payment type for web and app channels, enabling customers to pay for tickets and other services using an instant authorised bank transfer through their banking app. Different TOCs use a range of web and products, some bespoke, and other, white labelled SaaS platforms offered by third party vendors. TOCs currently offer a range of online payment options, including Credit and Debit Card, PayPal, incorporating Pay in Three, Apple and Google Pay. Open Banking will sit alongside these options, using a dedicated Call to Action button. Please note that purchasing rail tickets is not as straightforward as some other purchase models, and it will be necessary to store a reservation ID alongside the more usual fields. A high level process map for a typical Ticket Issuing System is included in this PIN for reference. Integration is envisaged to be through existing payment service APIs and integration offered by the Ticket Issuing System. Refunds are a common occurrence, due to customers changing their plans, delays and cancellations. An automated process is used to make refunds, and where a customer has paid through open banking, this must be available as an automated refund channel. In some cases, a refund team may make manual refunds, and this should also be an option through the open banking provision. Read full description ## CPV classification Banking services Data services Source Find a Tender (UK) · Notice ocds-h6vhtk-04b753-2024-11-18T13:48:11Z [View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-04b753-2024-11-18T13:48:11Z) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile London North Eastern Railway Limited: past awards and live tenders](https://tendernation.io/buyers/london-north-eastern-railway-limited) [Sector More Financial & insurance services tenders](https://tendernation.io/sectors/financial-insurance-services) ## More tenders like this [Damage or loss insurance services – assurance dommages ouvrages extension de l'ehpad et construction d'une cuisine centrale de production - centre hospitalier de verneuil-sur-avre · GHT Eure-Seine Pays D'ouche · 30 days left · 17 Nov 2026](https://tendernation.io/opportunities/01a15183-6b5c-724b-be7f-eff29673117a/france-damage-or-loss-insurance-services-assurance-dommages-ouvrages-extensi) [Insurance services – Tjänstereseförsäkring · S:t Erik Försäkrings AB · 31 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a15183-81c1-722d-a8ea-4818d01c8bfb/sweden-insurance-services-tjanstereseforsakring) [Contractor's all-risk insurance services – Projektversicherung DSD Starterpaket Scan-Med- München · Deutsche Bahn AG · 31 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a15183-0890-71f6-bb29-30ad22e44545/germany-contractors-all-risk-insurance-services-projektversicherung-dsd-sta) [Health insurance services – Veselības apdrošināšana darbiniekiem · SIA "Rīgas ūdens" · 30 days left · 17 Nov 2026](https://tendernation.io/opportunities/01a15183-4248-70d4-abc2-63e1e16084f8/latvia-health-insurance-services-veselibas-apdrosinasana-darbiniekiem) [Insurance services – procedura aperta sopra soglia europea, DA aggiudicarsi CON IL criterio dell’offerta economicamente PIÙ vantaggiosa sulla BASE del miglior rapporto qualità/prezzo, PER l’affidamento DEI servizi assicurativi del co.s.i.b. consorzio PER LO sviluppo industriale della valle del biferno. · C.U.C. Termoli · 33 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a15183-0ff8-70a1-ab6b-c7e95948c759/italy-insurance-services-procedura-aperta-sopra-soglia-europea-da-aggiudica) [Insurance services – Acord-cadru servicii de asigurare · Publitrans 2000 S.A. · 36 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a15183-92f2-7007-98bd-0105e866c3bc/romania-insurance-services-acord-cadru-servicii-de-asigurare)