Source: https://tendernation.io/opportunities/01a13baf-eb17-724a-8a52-caf9cdb66590/customer-experience-platform-technologies [Skip to main content](#main-content) closedGBopen procedureSuitable for SMEs # Customer Experience Platform Technologies [Gedling Borough Council](https://tendernation.io/buyers/gedling-borough-council) Pays 100% within 30 daysEstimated value Not stated Published 5 Nov 2024 Deadline Closed 10 Dec 2024 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](/opportunities/for-small-businesses)## About this tender Gedling Borough Council is looking for a supplier, or suppliers to provide them with components that will make up a Customer Experience Platform for use across all Council services. There is no CRM in place currently and while the Council does have a website and in house forms solution, both of these existing solutions will be replaced as a result of this work. Additional information: The Authority is using the In-tend e-tendering portal to conduct the procurement process ('the e-Tendering Portal'). The e-Tendering Portal can be accessed. [in-tendhost.co.uk/gedling/aspx/Home](https://in-tendhost.co.uk/gedling/aspx/Home) all communications (including submission of Tenders) should be carried out via the e-Tendering Portal. Is a Recurrent Procurement Type? : No ## CPV classification Customer Relation Management software development services Source Contracts Finder (UK) [View official notice ](https://www.contractsfinder.service.gov.uk/notice/7aa7a078-8d6a-4327-8314-0566dd6ec493) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free ](/register) [Buyer profileGedling Borough Council: past awards and live tenders](https://tendernation.io/buyers/gedling-borough-council)[SectorMore IT services tenders](https://tendernation.io/sectors/it-services) ## More tenders like this [Cultural Host request Borough of Telford & Wrekin 9 days left 26 Oct 2026](https://tendernation.io/opportunities/01a14571-3c19-7359-b18f-0e67f8b54071/cultural-host-request)[Application service providers – Zakup i wdrożenie systemu finansowo-księgowego Bankowy Fundusz Gwarancyjny 59 days left 15 Dec 2026](https://tendernation.io/opportunities/01a1420f-ff2b-7194-a263-f2f8d4200093/poland-application-service-providers-zakup-i-wdrozenie-systemu-finansowo-ksi)[IT services: consulting, software development, Internet and support – EU aanbesteding Applicatie schuldhulpverlening Gemeente Helmond 19 days left 5 Nov 2026](https://tendernation.io/opportunities/01a1420f-fc91-72ad-925c-d039c10b909c/netherlands-it-services-consulting-software-development-internet-and-suppor)[Recruitment of Junior Information Systems / IT Assistant Ministry of Environment and Urbanization GDCA 13 days left 30 Oct 2026](https://tendernation.io/opportunities/01a14db4-0902-7278-a6b2-3a2b4c1de9ef/recruitment-of-junior-information-systems-it-assistant)[Recuritment of 3(Three) Senior Full-Stack Software Engineers for EARDIP PIU, MInT Ministry of Innovation and Technology 12 days left 29 Oct 2026](https://tendernation.io/opportunities/01a14db4-0886-72d6-b6ae-a98403a767f3/recuritment-of-3three-senior-full-stack-software-engineers-for-eardip-piu-min)[IT services: consulting, software development, Internet and support – Integrale ICT-dienstverlening Stichting TWijs 38 days left 24 Nov 2026](https://tendernation.io/opportunities/01a1420f-fe6a-7260-a422-f753c49297e2/netherlands-it-services-consulting-software-development-internet-and-suppor)