Source: https://tendernation.io/opportunities/01a13baf-c16c-7367-b58b-1484ed784bb3/it-service-management-system

closed GB restricted procedure

# IT Service Management System

[Senedd Cymru / Welsh Parliament](https://tendernation.io/buyers/senedd-cymru-welsh-parliament)

Estimated value

£284,000

Published

25 Oct 2024

Deadline

Closed

27 Nov 2024

## About this tender

The client is looking to procure a service management software solution that delivers functions enabling the management of core IT processes (Incident Management, Request Fulfilment, Problem Management, Change Enablement, Knowledge Management and Asset and Configuration Management).

The contract will be for an initial 5 year period, with the option to extend for a further 2 years.

## CPV classification

Software-related services

Source

Find a Tender (UK) · Notice ocds-h6vhtk-04b186-2024-10-25T15:52:17+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-04b186-2024-10-25T15:52:17+01:00)

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