Source: https://tendernation.io/opportunities/01a13bae-6e6b-729d-b209-12ee9b27dd92/british-museum-fundraising-crm

closed GB open procedure Suitable for SMEs

# British Museum Fundraising CRM

[The Trustees of the British Museum](https://tendernation.io/buyers/the-trustees-of-the-british-museum)

Estimated value

£500,000

Published

16 Sept 2024

Deadline

Closed

30 Oct 2024

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

The British Museum is looking to replace its Fundraising CRM system. The CRM is critical tool for managing engagement with the Museum's supporters and prospects, which includes its Membership base. The CRM acts as a central database for supporter/prospect information and supports the web-based sales channels for memberships and event tickets, thereby providing both internal and external facing components. The scope of the procurement includes: a) configuration of a new SaaS fundraising CRM to meet the British Museum's requirements associated with philanthropy, corporate sponsorship, membership and events, b) migration of CRM data from the existing on premises solution to the new SaaS CRM c) ongoing support for the new fundraising CRM. The estimated contract value is based on maximum contract duration of six years (three year initial term with up to three further one year extensions) and assumptions relating to the number of records that will be stored in the CRM, and the number of unique users over that period so should be treated as indicative only.

## CPV classification

Customer Relation Management software package

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/b21016f8-e497-4147-8052-c8721b93aa82)

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[Buyer profile The Trustees of the British Museum: past awards and live tenders](https://tendernation.io/buyers/the-trustees-of-the-british-museum) [Sector More Software packages & information systems tenders](https://tendernation.io/sectors/software-information-systems)

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