Source: https://tendernation.io/opportunities/01a13bad-7332-71ba-a52d-d8740f953ec5/p228-out-of-hours-contact-contact-centre-eoiearly-market-engagement

pending GB open procedure

# P228 - Out of Hours Contact Contact Centre (EOI/Early market engagement)

[Westminster City Council](https://tendernation.io/buyers/westminster-city-council)

Estimated value

£2,000,000

Published

7 Aug 2024

Deadline

Rolling deadline

## Who can bid

- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

## About this tender

The purpose of this Market Engagement is to appraise the market of

Westminster City Councils (WCC) proposed approach to procuring an out

of hours contact centre and to seek validation of market palatability and

appetite for the delivery of the current services.

It should be noted that WCC has not yet finalised the model, commercial

and contractual approach and as such reserves its right to amend any of

the positions set out in the documentation. The issuance of this

information (and any accompanying materials) shall not be deemed to be

any form of commitment on the part of WCC to proceed with a full

procurement.

All responses will be gratefully received and carefully considered but shall

not bind WCC in any way.

## CPV classification

Call centre

Source

Find a Tender (UK) · Notice ocds-h6vhtk-04883f-2024-08-07T15:01:56+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-04883f-2024-08-07T15:01:56+01:00)

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