Source: https://tendernation.io/opportunities/01a13bad-3134-73a9-a573-1727e183c2e9/amp8-customer-technology

closed GB open procedure

# AMP8 Customer Technology

[Anglian Water Services Limited](https://tendernation.io/buyers/anglian-water-services-limited)

Estimated value

Not stated

Published

5 Aug 2024

Deadline

Rolling deadline

## Who can bid

- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

## About this tender

Anglian Water Services Ltd. ("Anglian Water") is exploring the definition of it's future state customer technology capabilities, to support the realisation of key strategic objectives across customer performance and operational excellence.

Our internal strategic review has identified the need to pursue a CRM capability strategy. This will drive the consolidation of current customer technology solutions and the development of a single customer data model, which we see as a key enabler to a transformational customer strategy.

We are seeking participation from the market to support us with our strategic review. Particularly from vendors of market available technologies with CRM, Billing, Field Service Management and Meter Data Management capabilities.

## CPV classification

System, storage and content management software package

Source

Find a Tender (UK) · Notice ocds-h6vhtk-048722-2024-08-05T12:35:43+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-048722-2024-08-05T12:35:43+01:00)

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[Buyer profile Anglian Water Services Limited: past awards and live tenders](https://tendernation.io/buyers/anglian-water-services-limited) [Sector More Software packages & information systems tenders](https://tendernation.io/sectors/software-information-systems)

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