Source: https://tendernation.io/opportunities/01a13bac-7c58-71e4-b57e-f104abe3fdbf/market-engagement-questionnaire-for-the-provision-of-an-adult-social-care-case-m

closed GB open procedure

# Market Engagement Questionnaire for the Provision of an Adult Social Care Case Management System for the Isle of Wight Council

[Isle of Wight Council](https://tendernation.io/buyers/isle-of-wight-council)

Estimated value

Not stated

Published

16 Jul 2024

Deadline

Rolling deadline

## Who can bid

- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

## About this tender

The Authority is looking to procure an Adult Social Care Case Management System and it will

need to deliver multiple benefits, including, but not limited to:

- Providing an intuitive, responsive user experience appropriate to all stakeholders
- Providing appropriate Availability, Access, Authentication and Authorisation (AAA)
- Meeting Statutory and Care Act 2014 and CQC obligations
- Enabling effective engagement, participation, and collaboration between all stakeholders
- Flexible and innovative, supporting the future aims and objectives of IWC business

processes

- Delivering effective and efficient continuous improvement to meet the ongoing growth and

changes of the industry and service

- Delivering meaningful, intuitive and timely integrated data and content by:
- achieving a ’360 view’ of the individual
- including content and documents that are relevant to the individual;
- inform key decisions through powerful business intelligence, analytics and interactive

reporting;

- support a reporting function to produce a range of statutory, standardised and ad hoc

intelligent reports with clear visualisation;

- enable faster decision making by reporting against real time information
- Providing a knowledge management tool to share experience and knowledge across the

customer facing teams

- Enabling effective analysis, modelling and planning
- Enabling the pro-active resolution of service issues and providing good quality support,

performance & reliability.

- Compliant with GDPR including the right to be forgotten
- Flexibility to allow edits or redesigns of assessment templates and other forms internally.
- Enable effective data communication and interoperability with partners in the NHS and

other local organisations.

- Must be able to provide data as API’s to support internally developed ICT applications and

systems.

- Appropriately secure in all aspects for the sensitivity of the information held.

Please note re II.1.4 - this is likely to be a combination of Services and Supplies

Read full description

## CPV classification

Software package and information systems

Source

Find a Tender (UK) · Notice ocds-h6vhtk-047db7-2024-07-16T14:37:03+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-047db7-2024-07-16T14:37:03+01:00)

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