Source: https://tendernation.io/opportunities/01a13bac-67e8-7140-83b7-5ff0392dff96/primary-care-it-digital-transformation-support-service-humber-and-north-york

awarded GB open procedure

# Primary Care IT / Digital Transformation Support Service - Humber and North Yorkshire ICB

[NHS Humber & North Yorkshire ICB](https://tendernation.io/buyers/nhs-humber-north-yorkshire-icb)

Estimated value

£31,823,995

Published

12 Nov 2024

Deadline

Closed

23 Aug 2024

## Who can bid

- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

## About this tender

NHS Humber and North Yorkshire Integrated Care Board (hereafter the Contracting Authority) is seeking to commission Primary Care IT / Digital Transformation Support Services through an open procurement process. The preferred Bidder will be required to demonstrate that they can provide and deliver a quality focussed and resilient service model which operates in a sustainable, innovative and flexible way, ensuring service user satisfaction throughout.

The service will be required to:

- Ensure that any transfer and transition of services is effectively managed to ensure a continuation of the existing level of service provision and to prevent de-stabilising the delivery of clinical services;
- Ensure that Services are supported on a 24/7 basis as appropriate to requirement;
- Ensure that all systems, and associated infrastructure, are securely operated and maintained;
- Ensure a proactive support service is available, supporting a clinically essential service, with robust incident management processes;
- Propose innovative and cost-effective strategies to address service improvement and sustainability and /or create financial efficiencies; and
- Fully understand all local and national requirements and work closely with the ICB to help them plan better; to discharge their statutory duties; and exploit technology and systems in support of the challenging NHS transformation agenda.

## CPV classification

Computer support services Computer support and consultancy services

Source

Find a Tender (UK) · Notice ocds-h6vhtk-047af6-2024-11-12T18:04:42Z

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-047af6-2024-11-12T18:04:42Z)

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