Source: https://tendernation.io/opportunities/01a13bac-423d-700f-96b5-427cbbc58d35/factoring-software-system [Skip to main content](#main-content) pendingGBopen procedure # Factoring Software System [The Wheatley Housing Group Limited](https://tendernation.io/buyers/the-wheatley-housing-group-limited) Estimated value £400,000 Published 5 Jul 2024 Deadline Rolling deadline ## Who can bid - Open procedure Anyone can submit a full tender; there is no shortlisting stage. ## About this tender Factoring (Property Management) is an important business function to the Group, and it recognises a need to: -Have a system that can accurately apportion factoring costs, manage the billing and payment of invoices. Including the ability to invoice customers electronically by email or via their online account. -Have a system that can support our debt recovery activities, including the holding of payment arrangements, the application of late payment fees and holding of any documentation relating to court proceedings. -Manage the recharge of buildings insurance and the issue of related documents. -Manage direct debit payments and allow customers to set this up electronically via their online account. -Manage the process of property sales, including solicitors’ letters and apportionment of charges based on date of sale/purchase. -Produce accurate and relevant reports on financial, repairs and customer activity. -Record all customer engagement by phone, email, letter and via online accounts (e.g. webchat) -Hold templates for customer communication, e.g. invoice, letters, and account statements. -Manage our repairs activity throughout the process of customer reporting a repair to the recharge of costs. This should include the ability to set timescales on different types of repairs and manage and record the consent for works where this is required. -Manage cases for customer enquiries and complaints with preset timescales built in to ensure that our SLAs are met. -Link properties for owners of multiple properties, providing a consolidated balance for easier management of their account(s). Read full description ## CPV classification IT services: consulting, software development, Internet and support Source Find a Tender (UK) · Notice ocds-h6vhtk-047b3b-2024-07-05T15:48:42+01:00 [View official notice ](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-047b3b-2024-07-05T15:48:42+01:00) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free ](/register) [Buyer profileThe Wheatley Housing Group Limited: past awards and live tenders](https://tendernation.io/buyers/the-wheatley-housing-group-limited)[SectorMore IT services tenders](https://tendernation.io/sectors/it-services) ## More tenders like this [Cultural Host request Borough of Telford & Wrekin 9 days left 26 Oct 2026](https://tendernation.io/opportunities/01a14571-3c19-7359-b18f-0e67f8b54071/cultural-host-request)[IT services: consulting, software development, Internet and support – System för schema och bemanning Norbergs kommun 11 days left 27 Oct 2026](https://tendernation.io/opportunities/01a14210-018b-700e-b579-75bfe94c60a7/sweden-it-services-consulting-software-development-internet-and-support-s)[IT services: consulting, software development, Internet and support – Integrale ICT-dienstverlening Stichting TWijs 38 days left 24 Nov 2026](https://tendernation.io/opportunities/01a1420f-fe6a-7260-a422-f753c49297e2/netherlands-it-services-consulting-software-development-internet-and-suppor)[IT services: consulting, software development, Internet and support – EU aanbesteding Applicatie schuldhulpverlening Gemeente Helmond 19 days left 5 Nov 2026](https://tendernation.io/opportunities/01a1420f-fc91-72ad-925c-d039c10b909c/netherlands-it-services-consulting-software-development-internet-and-suppor)[Application service providers – Zakup i wdrożenie systemu finansowo-księgowego Bankowy Fundusz Gwarancyjny 59 days left 15 Dec 2026](https://tendernation.io/opportunities/01a1420f-ff2b-7194-a263-f2f8d4200093/poland-application-service-providers-zakup-i-wdrozenie-systemu-finansowo-ksi)[Software-related services – Serwis i Rozwój Hurtowni Danych Bank Gospodarstwa Krajowego 5 days left 22 Oct 2026](https://tendernation.io/opportunities/01a14210-01df-709d-bc5a-82015a08cec6/poland-software-related-services-serwis-i-rozwoj-hurtowni-danych)