Source: https://tendernation.io/opportunities/01a13bab-680a-71ce-b318-770b3f149a26/video-capability-services

closed GB restricted procedure

# Video Capability Services

[Cadent Gas Limited](https://tendernation.io/buyers/cadent-gas-limited)

Estimated value

Not stated

Published

5 Jun 2024

Deadline

Closed

4 Jul 2024

## About this tender

Requests to participate:

Please send requests to participate in the PQQ for this tender to

 and .

You will then be asked for some details in order to be added to the PQQ event on our Ariba system to access the documents.

The PQQ will go live week commencing 17th June 2024 and will close on the same date as this notice. Requests to participate can be received up until the closing date of this notice.

Scope:

Cadent is now looking to deploy video capability tool across the entire business to drive innovation, minimize manual intervention where possible, enhance the customer experience and bring us closer to our customers.

The in-scope criteria for this requirement are:

- AI Capability.
- API-based integration
- Device agnostic ( e.g. Android/iOS)
- Allow end user to upload video for viewing at a later time
- Geolocation capability
- Searchable file library
- Work order ID tagging to the captured video
- AI photo recognition

The desired benefits derived from this tool should be:

- Real-time communications
- Remote support
- Site assurance
- Knowledge capture
- Customer self-service
- Asynchronous video

## CPV classification

Communication and multimedia software package

Source

Find a Tender (UK) · Notice ocds-h6vhtk-046d96-2024-06-05T13:32:24+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-046d96-2024-06-05T13:32:24+01:00)

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