Source: https://tendernation.io/opportunities/01a13baa-adff-7201-92e6-1acdce608fb7/supply-and-maintenance-of-a-customer-relationship-management-system

pending GB open procedure

# Supply and Maintenance of a Customer Relationship Management System

[North Ayrshire Council](https://tendernation.io/buyers/north-ayrshire-council)

Estimated value

Not stated

Published

9 May 2024

Deadline

Rolling deadline

## Who can bid

- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

## About this tender

Customer Relationship Management (CRM) system used to record and manage workflow of all customer enquiries received via telephone, face to face and online and is required to be able to fully integrate with other systems including NEC Revenues, Benefits and Housing systems and the national My Account. The CRM system is a corporate system used across all Council Services located across North Ayrshire.

## CPV classification

IT services: consulting, software development, Internet and support

Source

Find a Tender (UK) · Notice ocds-h6vhtk-045868-2024-05-09T16:42:43+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-045868-2024-05-09T16:42:43+01:00)

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