Source: https://tendernation.io/opportunities/01a13ba9-b864-7026-8b3e-09c5b00c93bc/ch232464-out-of-hours-call-centre-service

closed GB restricted procedure

# Ch232464 OUT of hours CALL centre service

[Perceval House](https://tendernation.io/buyers/perceval-house)

Estimated value

£7,000,000

Published

5 Apr 2024

Deadline

Closed

19 Apr 2024

## About this tender

Ealing Council has worked with its partners to deliver quality and value in the context of its long standing outsourced contract for the provision of a high quality and value for money out of hours call handling shared service. High levels of quality are important for the current users of the arrangement and will be equally important for any potential new joiners. The current arrangement was procured by the London Borough of Ealing and is used by Ealing, Barnet, Homes for Haringey, Enfield, Barking and Dagenham and Hammersmith and Fulham Councils and Homes for Haringey.

## CPV classification

Telephone-answering services Telephone switchboard services Telephone survey services

Source

Find a Tender (UK) · Notice ocds-h6vhtk-045011-2024-04-05T15:45:48+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-045011-2024-04-05T15:45:48+01:00)

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