Source: https://tendernation.io/opportunities/01a13ba7-1cff-7362-99b5-f9f9e23319ac/contract-for-the-provision-of-the-staffordshire-business-helpline-service awarded GB open procedure Suitable for SMEs # Contract for the Provision of the Staffordshire Business Helpline Service [Staffordshire County Council](https://tendernation.io/buyers/staffordshire-county-council) Estimated value £210,000 Published 11 Jan 2024 Deadline Closed 13 Feb 2024 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Buyer says suitable for VCSEs The buyer ticked “suitable for voluntary, community and social enterprises” on the notice. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender Staffordshire County Council is issuing a tender on behalf of the Stoke-on-Trent and Staffordshire Growth Hub, and in conjunction with City of Stoke-on-Trent Council, for the ongoing operation of a business support helpline service which is the core of the Stoke on Trent & Staffordshire Growth Hub. The helpline is underpinned by four principles:  Any business calling the single point of contact should be able to obtain appropriate help in the minimum number of contacts/referrals  The helpline will be manned by SFEDI qualified business advisors (or equivalent) who understand the purpose of Growth Hubs and have the necessary experience and capability to make accurate referrals.  Businesses should be encouraged to meet with a Business Advisor to take advantage of the opportunity that a diagnostic provides to fully explore any and all opportunities for growth or growth enhancement.  Where appropriate, businesses should be encouraged to self-help via the most cost-effective channels, such as internet sites [stokestaffsgrowthhub.co.uk](https://www.stokestaffsgrowthhub.co.uk) or [gov.uk](https://www.gov.uk) These principles have been reflected in service delivery by seeking to answer questions immediately where possible, and by following up any referrals by contacting the enquirer to ensure that the referral agency has responded. Please refer to the specification for the full description and requirement. ## CPV classification Business and management consultancy and related services Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/53e0585d-a529-4ea3-bbf7-a5a30736b56e) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Staffordshire County Council: past awards and live tenders](https://tendernation.io/buyers/staffordshire-county-council) [Sector More Business services tenders](https://tendernation.io/sectors/business-services) ## More tenders like this [The Provision of Equipping Consultancy Services · Frimley Health NHS Foundation Trust · 27 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15a78-7716-7018-9d41-9ff25eae6d5e/the-provision-of-equipping-consultancy-services) [Provision of Payroll Services · The Pirbright Institute · 29 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a15a0a-9c0d-709d-81ea-b082c210a292/provision-of-payroll-services) [CA18489 - Askham Bryan College - Provision for External Audit Services · Askham Bryan College · 27 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a1594a-59c0-7116-83f2-f6a8be15db7d/ca18489-askham-bryan-college-provision-for-external-audit-services) [Askham Bryan College - Provision for External Audit Services · Askham Bryan College · 27 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a1599c-ceed-7243-ac52-e8ffe216e03f/askham-bryan-college-provision-for-external-audit-services) [Institutional Strengthening and Capability Development Plan for Disaster Risk Management in Khyber Pakhtunkhwa · Dai Global UK Ltd · 15 days left · 4 Nov 2026](https://tendernation.io/opportunities/01a1594a-5b90-70f0-bfba-b41855fc1036/institutional-strengthening-and-capability-development-plan-for-disaster-risk-ma) [Tech support for the dev. of the PCF requirements of the NHS Supplier Roadmap · NHS England · 20 days left · 9 Nov 2026](https://tendernation.io/opportunities/01a1592e-e8f3-706b-9ddc-5c6a732dbed6/tech-support-for-the-dev-of-the-pcf-requirements-of-the-nhs-supplier-roadmap)