Source: https://tendernation.io/opportunities/01a13ba6-dc20-7247-a986-0c9eddf36f0d/provision-of-an-alarm-receiving-centre-with-disaster-recovery

closed GB open procedure Suitable for SMEs

# Provision of an Alarm Receiving Centre with Disaster Recovery

[Leicester City Council](https://tendernation.io/buyers/leicester-city-council)

Estimated value

Not stated

Published

5 Jan 2024

Deadline

Closed

8 Feb 2024

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Leicester City Council is seeking to upgrade its current Telecare Alarm Receiving Centre to enable the monitoring of digital communication protocols, in addition to existing analogue communication protocols. The Council currently has circa 4,500 people registered at the Alarm Receiving Centre.

Leicester City Council requires a digitally enabled Telecare Alarm Receiving Centre that will support elderly and/or disabled people to live safely and as independently as possible through the use of telecare and other Care Technology devices.

To support the delivery of Telecare services in Leicester, the Council also requires a Disaster Recovery Call Centre Solution so that emergency calls can be handled at a remote location should this be required.

## CPV classification

Software package and information systems

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/54867523-7028-4d0a-81af-94f042461615)

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[Buyer profile Leicester City Council: past awards and live tenders](https://tendernation.io/buyers/leicester-city-council) [Sector More Software packages & information systems tenders](https://tendernation.io/sectors/software-information-systems)

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