Source: https://tendernation.io/opportunities/01a13ba5-8862-71bc-948b-36279089efac/scft-esht-provision-of-dental-patient-management-software-service

awarded GB open procedure Suitable for SMEs

# SCFT & ESHT: Provision of Dental Patient Management Software Service

[Sussex Community NHS Foundation Trust](https://tendernation.io/buyers/sussex-community-nhs-foundation-trust)

Estimated value

£107,118

Published

5 Mar 2024

Deadline

Closed

18 Sept 2023

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Joint Procurement: Sussex Community NHS Foundation Trust ("SCFT") (the "Authority") in conjunction with East Sussex Healthcare NHS Trust ("ESHT") required a service provider to provide a Dental Patient Management Software Service.

The current in-situ patient management software was no longer supported by the software supplier/developer and the SCFT Dental Services team appointed a single service provider which includes but is not limited to the following:

â&#128;¢ Special Care Dental Service which provides support to patients with special needs and those who have difficulty accessing General Dental Services; and

â&#128;¢ Emergency Dental Service which provides out-of-hours dental care when a patient's clinical condition needs prompt attention.

The required software management system includes the following:

- Cloud based storage and browser user access point;
- Electronic patient medical histories & NHS Patient Record forms;
- Dental specific charting and treatment planning features;
- Electronic patient portal for appointment booking and communication;
- Integrated communication systems (email and SMS);
- Integrated wait list management and reporting;
- Performance reporting features; and
- Dental contract and financial practice management features.

This was an Open procedure; any organisation could have responded to the advertised Contract Notices, requested/downloaded the procurement documents, and submitted a tender. All tenders were evaluated in line with the methodology and criteria set out in the procurement documents.

Subject to its obligations to act in a transparent, proportionate and non-discriminatory manner, the Authority reserved the right to only award a contract to one (1) of the Trusts or none of the Trusts as a result of the procurement process.

This notice applies to Sussex Community NHS Foundation Trust only and the estimated length of the contract is three (3) years with one (1) possible two (2) year extension period.

The Authority made use of the ATAMIS e-tendering Portal which can be found at [health-family.force.com/s/Welcome](https://health-family.force.com/s/Welcome) ("the e-sourcing Portal").

Read full description

## CPV classification

Dental practice and related services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/307d4b49-1ecd-4610-a120-bc5f16276068)

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[Buyer profile Sussex Community NHS Foundation Trust: past awards and live tenders](https://tendernation.io/buyers/sussex-community-nhs-foundation-trust) [Sector More Health and social work tenders](https://tendernation.io/sectors/health-social-work)

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