Source: https://tendernation.io/opportunities/01a13ba5-3cfe-7186-8951-f9af2ad58b91/student-payment-service-provider

awarded GB open procedure

# Student Payment Service Provider

[University of Bristol](https://tendernation.io/buyers/university-of-bristol)

Estimated value

£4,500,000

Published

4 Jun 2024

Deadline

Closed

17 Jan 2024

## Who can bid

- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

## About this tender

The University of Bristol is awarding a contract to deliver business objectives relevant to the procurement include providing a secure, compliant, and efficient (with respect to time and cost) payment service which meets the diverse needs of a wide range of payers and forms a positive part of the overall student experience.

The priority of the University is to ensure the timely and accurate posting of income, and prompt resolution of payment queries. To deliver a positive payment experience to students we aim to provide:

- a secure and efficient (with respect to time and cost) payment service,
- prompt, courteous, and well-informed resolution of queries around payment,
- a range of payment channels to suit different needs, and

-maximum visibility for the student of their payment from initiation to allocation.

Additional information:

Contract is five (5) years split into initial three (3) years, with two (2) plus one (1) year options to extend (3 + 1 + 1).

Price in notice is a forecast of the initial 3 years. Each year forecasted costs of £1.5M, therefore a full 5 year contract estimated at £7.5M.

## CPV classification

International payment transfer services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/669a09a2-5606-4f9f-961e-b0bc6e2a1af7)

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