Source: https://tendernation.io/opportunities/01a13ba4-9f54-7324-b86f-c59af242d90a/amcv-331-telecare-managed-services awarded GB negotiated without publication procedure # AMCV 331 - Telecare Managed Services [Shropshire Council](https://tendernation.io/buyers/shropshire-council) Estimated value £80,000,000 Published 20 Dec 2024 Deadline Closed 5 May 2023 ## Who can bid - Split into 6 lots You can usually bid for just the lots you can deliver. - Sets up a framework Winning a place does not guarantee work: contracts are awarded later as call-offs, and the list usually stays closed for years. ## About this tender This is an award notice for AMCV 331 - Telecare Managed Services under the Technologies for Independent Living (TIL) Telecare/Telehealth - FW0126 framework, Lot 6. Services the Supplier is to deliver: - Manage the full contract, including liaising with the Customer as required - Facilitate the scheduled review meetings. - Deliver the referral management, installation, monitoring, de-installations, and fault processes for new telecare equipment provided by the Customer. - Manage the entire system effectively by coordinating the services, providing end-to-end service delivery systems seamlessly to the end user. The service provision will include: - Installation, deinstallation, fault management of equipment and peripherals - Call monitoring - Disaster recovery - Reprogramming (where required) - Reporting - Review and development of continuous improvement activities ## CPV classification Health and social work services Miscellaneous health services Health services Administrative healthcare services Residential health facilities services Community health services Alarm-monitoring services Alarm systems Other community, social and personal services Telephone operator services Call centre Software integration consultancy services Draft plans (systems and integration) Software programming and consultancy services Safety equipment Security equipment Surveillance and security systems and devices Telecommunications equipment and supplies Installation of telecommunications equipment Installation of safety equipment Repair and maintenance services Electrical-system repair services Installation services of communications equipment License management software package Hands-free mobile telephones (wireless) Mobile telephones Mobile-telephone services Telecommunications network Computer equipment and supplies Personal computers Computer-related equipment Tablet computer Health and safety services Health and safety consultancy services Safety education services Safety training services Source Find a Tender (UK) · Notice ocds-h6vhtk-03b735-2024-12-20T10:05:12Z [View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-03b735-2024-12-20T10:05:12Z) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. 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