Source: https://tendernation.io/opportunities/01a13ba4-8a41-708b-9657-4839f8ee9d79/id-3971947-doj-nicts-business-solution-themis

awarded GB restricted procedure

# ID 3971947 DoJ - NICTS Business Solution - Themis

[Department of Justice, Northern Ireland Courts and Tribunals Service](https://tendernation.io/buyers/department-of-justice-northern-ireland-courts-and-tribunals-service)

Estimated value

£45,000,000

Published

14 Aug 2024

Deadline

Closed

3 Apr 2023

## About this tender

The Authority wishes to procure a Supplier that can design and deliver: • Business transformation (Interim and Target Operating Models) to: o Improve and standardise ways of working across the Authority; o Maximise the use of available resources and enhance staff skills; o Increase organisational efficiency, substantially reduce the significant reliance on paper across the courts and tribunals system and to maximise return on investment by the Authority; o Support the Authority to deliver cultural changes required to embed new ways of working, secure the confidence and participation of key stakeholders and justice partners to operate within a digital-first environment; o Help deliver improved outcomes; and o Support the delivery of user-centric designed services. • A new digital solution (Themis) that must: o Safeguard the delivery of business-critical services and functions, interfacing or integrating as appropriate with Causeway and other essential digital systems, tools, and services; o Support improved business processes with increased automation and achieve a substantial reduction on the reliance of paper-based administrative processes, including the lodgement of applications and evidence (which can exceed thousands of pages depending on case type). o Provide GDPR (General Data Protection Regulation) / information management / security / PCI (Payment Card Industry) compliance whilst reducing the significant need for the storage of paper-based records by the Authority and judiciary. o Provide integrated modern payment, transaction and communication channels that reduce the reliance on paper and traditional channels; o Provide real time management information and automated workflow; and: o Support service delivery reflective of the new operating model design and service user needs.

Read full description

## CPV classification

IT services: consulting, software development, Internet and support Industry specific software package Database and operating software package Information systems Servers Software programming and consultancy services Custom software development services Programming services of packaged software products System and support services Helpdesk and support services

Source

Find a Tender (UK) · Notice ocds-h6vhtk-03ac0b-2024-08-14T09:52:33+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-03ac0b-2024-08-14T09:52:33+01:00)

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