Source: https://tendernation.io/opportunities/01a13ba2-2e95-7255-8f11-06c0ea628993/digital-pathways-framework

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closedGBopen procedureSuitable for SMEs

# Digital Pathways Framework

[NHS England](https://tendernation.io/buyers/nhs-england)

Estimated value

£297,600,060

Published

18 Oct 2023

Deadline

Closed

17 Nov 2023

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Sets up a framework

    Winning a place does not guarantee work: contracts are awarded later as call-offs, and the list usually stays closed for years.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](/opportunities/for-small-businesses)## About this tender

NHS England is establishing a framework agreement for the provision of Digital Pathways solutions and associated capabilities for primary care IT, and which utilises a refreshed set of solution capability requirements.

The scope of the Digital Pathways services and systems covers the following Capabilities (as more particularly described [gpitbjss.atlassian.net](https://gpitbjss.atlassian.net/wiki/spaces/DPL/overview)

â&#128;¢ Care Navigation - supporting the ability to get patients the right support at the right time to help manage a range of needs.

â&#128;¢ Online Consultations and Online Patient/Service User Request Reporting - supporting the provision of data collection, reporting and display ('dashboard').

â&#128;¢ Online Patient/Service User Request - supporting the ability to raise and respond to administrative requests from Patients (or their representative) or a Service User.

â&#128;¢ Online Patient/Service User Consultation - supporting the interaction between a patient (or their representative) and a Service User, including requests for support, capturing information on behalf of a patient and verifying their details.

â&#128;¢ Cross-Organisational - Appointment Booking - enabling appointments for patients and service users to be booked by health/care professionals across organisational boundaries.

â&#128;¢ Prescription Ordering - Citizen - enables Patients to request for a repeat medication (recorded in the 'Prescribing' capability) to be issued online.

â&#128;¢ Video Consultation - enables Health or Care Professionals to conduct secure live remote Video Consultations with individual or groups of Patients/Service Users, ensuring they can receive support relating to healthcare concerns when a Video Consultation is most appropriate.

â&#128;¢ View Record - Citizen - enables Citizens to view content from their Electronic Patient Record (EPR) online (to integrate with 'Patient Information Maintenance - GP Solution' capability).

â&#128;¢ Communication Management - supports the delivery of communications to recipients.

The Atamis project reference for this opportunity is C193795.

To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal [health-family.force.com/s/Welcome](https://health-family.force.com/s/Welcome).

The full tender suite is available via the portal once registered.

Should Tenderers have any problems using the portal, they should contact Helpdesk at:

### Phone: 0800 9956035

Additional information:

To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal [health-family.force.com/s/Welcome](https://health-family.force.com/s/Welcome).

Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at:

### Phone: 0800 9956035

E-mail: 

Read full description

## CPV classification

Software package and information systems

Source

Contracts Finder (UK)

[View official notice ](https://www.contractsfinder.service.gov.uk/notice/30a36c54-a5ea-4b31-acbb-8939b3fa8685)

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[Buyer profileNHS England: past awards and live tenders](https://tendernation.io/buyers/nhs-england)[SectorMore Software packages &amp; information systems tenders](https://tendernation.io/sectors/software-information-systems)

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